Service Coordinator - Outpatient ICCS

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Outpatient Clinic is seeking a Service Coordinator to provide Intensive Community Care and Support (ICCS). Eliot's Outpatient Clinic provides evidence-based evaluation, counseling, and medication management for children, families and adults with mental health and substance use needs. 

In this role, the Service Coordinator will develop and implement goal-oriented service plans, provide side-by-side interventions, and oversee the day-to-day needs and overall service delivery of consumers in the program. The ideal candidate must have a strong commitment to mental health recovery and the ability to establish supportive relationships with persons served.

Responsibilities:

• Engage and contact newly referred consumers within 24 hours of referral complete assessment(s) and initiate service planning.
• Participate in all service planning and interagency Planning Meetings both internally and externally as directed.
• Provide side by side interventions to consumers that focus on problem solving, skills training, modeling behavior optimism and encouragement.
• Develop and implement a goal-oriented service plan in accordance with Quality Improvement Standards, sound practice, and in collaboration with consumer and treatment team.
• Facilitate consumer treatment compliance and community stability through use of aggressive outreach, education, support, hands-on assistance and teaching consistent with identified service provision goals.
• Utilize motivational interviewing, trauma informed care and other best practices with all aspects of service delivery.

Qualifications:

• Requires a bachelor’s degree in psychology, social work or related field
• Experience working with individuals with mental illness and co-occurring medical and/or substance use disorders.
• Valid driver's license and reliable transportation (required for the transportation of clients to and from appointments and activities as needed)

Schedule: Monday - Friday, 9:00am-5:00pm

Annual Salary: $50,000 USD - $52,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.