Client Services Director

Position Title: Manager to Director Client Services

Location: Remote in Atlanta, Boston, Charlotte, Dallas, NY or San Francisco

#EliassenCorporate

All About Us

Eliassen Group is a leading professional services firm that delivers consulting and staffing services across its three primary business units: Business Advisory Solutions; Technology, and Clinical Solutions. Eliassen leverages over 30 years of success on behalf of our clients, and we are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate. Most recently, Energage named Eliassen Group a winner of the Top Workplaces Award, and we have been recognized as a US Best Managed Company.

As a Client Services Professional within our Business Advisory Solutions practice you will be part of our dynamic growth by generating new client engagement opportunities by building and nurturing relationships with our clients.

Responsibilities & Duties

• Develop a thorough knowledge of the market, our competitors and the solutions and services that the Company provides
• Develop and foster relationships with new/potential client’s personnel in the areas of accounting, finance, internal audit, and risk, regulatory compliance and finance transformation
• Execute best practices in generating leads, meeting activity, issues analysis, engaging subject matter experts across our firm in a collaborative, solution selling process
• Meet potential clients by growing, maintaining, and leveraging your network
• Use knowledge of the market and competitors to advance the Company’s unique selling proposition and differentiators
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in revenue
• Understand how to engage internal resources and expertise to manage and run point with multi-buyer, complex business opportunities
• Collaborate with practice leadership to deliver proposals, pricing, and negotiate significant deal opportunities
• Collaborate with colleagues from the Company’s Line of Service Consulting, Recruitment and Search Practices to confer how each client issue needs can be solved
• Contribute in internal (Company) and external (client, prospects, targets) debriefs
• As needed, support and leverage relationships with our current technology partnerships
• Manage key activity, pipeline and revenue KPIs as agreed upon with management
• Develop account timelines and related budgets
  
  

Core Experience Requirements

• Hands on experience developing and implementing sales strategies across key clients
• Proven success driving all aspect of the sales life-cycle in a professional resourcing and consulting environment
• Track record of exceeding revenue and profit quotas across multiple clients, industries and markets
• Ability to work with key client and Eliassen’s leaders to ensure successful client outcomes
• Experience in relationship building that results in increases account penetration, opportunities and revenue with new and existing clients
• Ability to establish immediate credibility with clients and within the company
• Experience building consensus and achieving goals through influence
• Aptitude to negotiate and concisely communicate complex concepts/business issues verbally and in writing
• Demonstrable ability to leverage pre-existing network of contacts in the marketplace
• Perform administrative responsibilities including but not limited to: populating files, spreadsheets and systems such as Salesforce; completing weekly progress reports; and ensuring data is accurately populated
  
  

Qualifications & Skills

• Bachelor’s Degree in Accounting, Finance or related fields
• A minimum of 2 years of business development experience
• Strong networking and persuasion skills
• Experience prospecting new clients
• Strong written and verbal communication skills
• High level of professionalism
• Ability to research client’s needs and identify client challenges
• Strong interest and acumen for sales lead generation and prospecting
• Ability to meet revenue goals
• Experience with Microsoft Office
• Ability to informally mentor less experienced team members
  
  

Base Range: $75,000 - $110,000

The base salary rate will be commensurate with experience level and past success. A competitive, tiered commission structure based on weekly spread is also provided.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans, some with an Employer HSA contribution), dental, vision, pre-tax accounts, other voluntary benefits, basic life and disability insurance, 401(k) with match, and PTO consisting of 10 holidays, 5 sick days (or more if required by law in the state/locality where you work), 15 days of vacation (based on tenure), bereavement leave, and 6-8 weeks paid maternity/disability leave and 2-4 weeks paid parental leave (based on tenure).