What are the responsibilities and job description for the Housekeeper position at Eleven Experience?
About Us
Eleven is like no other place. We’re an experiential travel company with a diverse portfolio of intimate, extraordinary adventure lodges in remote locations around the world. We strive to give every one of our guests the best day of their life everyday, whether heli-skiing near the Arctic Circle in Iceland or casting for bonefish on a remote island in the Bahamas. At each destination our guided backcountry adventures await guests of all ages and skill levels. Our lodges, chalets, and beach houses combine five-star accommodations with incredible cuisine. To our guests we are trusted, down to Earth, smart, innovative, discrete and fun. To our international team, we are a community with genuine camaraderie, and we value creativity, work ethic, kindness, and strong communication. Our success is dependent on our employees’ well being, and we continue to evolve more programs and benefits to support work life balance, and remain open to ideas, feedback, and new sustainable approaches. We take pride in promoting employees from within who prove to be committed, valuable, and have a genuine desire to grow.
Position Summary
Eleven is seeking a team oriented and flexible Housekeeper to ensure application of the highest Eleven standards for cleanliness. This position will work with the housekeeping and lodge teams to complete daily and checkout cleans for all guest rooms according to Eleven standards, and accommodating guest schedules. This position requires proficiency with English and an understanding of Material Safety Data Sheet (MSDS) procedures, as well as ability to work flexible hours. The ideal candidate will have a strong understanding of the needs of a hospitality company with high standards of excellence, and the ability to succeed and maintain a positive in a fast-paced, dynamic environment and adapt quickly to ever-changing needs of a growing company. This full time, year round starts at $24/hour. For more information and to apply, please visit elevenexperience.com/careers/ (http://elevenexperience.com/careers/).
Roles and Responsibilities
Position Purpose
- Ensure application of the highest Eleven standard for cleanliness of guest rooms and common areas throughout Eleven properties in Colorado.
Responsibilities/Duties/Functions/Tasks
- Complete daily and checkout cleans for all guest rooms according to Eleven standards.
- Work around guest schedules to clean common areas on a regular schedule.
- Work together with the rest of the housekeeping team and the lodge team to complete all cleaning needs in a timely manner.
- Communicate daily with the Housekeeping Manager and other team members about the needs of guests.
- Communicate cleaning materials and other inventory needed to Housekeeping Manager.
- Iron as needed and put laundry away.
- Keep storage areas organized.
- Maintain clear communication with all employees, including Lodge Managers when Housekeeping Manager is not available.
Qualifications
- Proficiency with the English language, written and spoken.
Special Position Requirements
- Understanding of Material Safety Data Sheet (MSDS) procedures.
- Strong understanding of the needs of a hospitality company with high standards of excellence.
- Flexibility around working hours and ability to adapt hours as needed to accommodate guests.
- Ability to succeed and maintain a positive in a fast-paced, dynamic environment and adapt quickly to ever-changing needs of a growing company.
- Strong communication and teamwork skills.
- Ability to maintain focus on necessary tasks and receive and apply feedback from superiors and team members.
Preferences
- Proficiency with the Spanish language, written and spoken.
Work Requirements
- Must be able to lift 50 pounds.
- Must be physically capable of climbing stairs repeatedly, carrying cleaning products, vacuuming and reaching tall areas, and crouching for lower areas.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.