What are the responsibilities and job description for the Office & Scheduling Assistant position at Elevation Exteriors?
Benefits:
- Free food & snacks
- Opportunity for advancement
- Training & development
About the Role
Are you someone who effortlessly connects with people over the phone and brings natural energy to every conversation?
We are looking for an Office & Scheduling Assistant to be the front-facing voice and personality of our company. In this role, you’ll primarily be vetting and confirming our incoming sales appointments, acting as a critical support member for our sales team.
No cold calling. No high-pressure sales pitches. Your job is to build instant rapport, ensure our homeowners are set up for a great experience, and showcase our work to the local community.
What You’ll Be Doing
Appointment Confirmation & Lead Qualification
- Connect over the phone with homeowners who have already requested or agreed to an estimate for their home remodeling project.
- Use a confident, warm, and professional tone to walk homeowners through a quick qualification process (verifying homeownership, project scope, and ensuring all decision-makers are present).
- Build trust quickly, set clear expectations for the sales consultation, and schedule/confirm appointments in our CRM.
- Follow up with past quotes and warm leads to help keep our field team’s schedule full.
Who You Are
- Natural Communicator: You have exceptional phone presence, bright tonality, and strong active listening skills. People enjoy talking to you.
- Tech & Social Savvy: You understand how local businesses use social media (short-form video, before/after showcases, engaging captions) and know your way around standard scheduling tools and CRMs.
- Detail-Oriented & Organized: You can switch gears smoothly between phone calls and admin work without letting details slip through the cracks.
- Self-Motivated: You thrive in an environment where you own your workday and stay productive during downtime.
Salary : $17 - $20