What are the responsibilities and job description for the Business Process Coordinator position at Elevated?
Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in safety and specialty services. Elevated operates in 58 markets across 22 states, bringing together the industry’s best technicians to deliver exceptional service backed by APi Group's world-class corporate infrastructure. With over 500 locations globally, APi Group reinforces Elevated’s local operations, ensuring our technicians can thrive and deliver innovative solutions that meet customer needs.
Position Summary
The Business Process Analyst is responsible for analyzing, documenting, and improving business processes to increase efficiency, productivity, and profitability while reducing waste. This role partners with stakeholders across the organization to identify improvement opportunities, implement solutions, and measure results using business analysis, process improvement, and project management principles.
Key Responsibilities
- Evaluate current business processes and identify opportunities for improvement.
- Document workflows, procedures, and process changes.
- Analyze operational data and performance metrics.
- Collaborate with stakeholders to gather requirements and recommend solutions.
- Support process improvement and continuous improvement initiatives.
- Assist with implementation, training, and change management activities.
- Monitor results and recommend adjustments as needed.
- Prepare reports and present findings to leadership.
- Flexible to travel to site locations
Qualifications
- Bachelor’s degree in Business, Operations, Finance, or related field preferred.
- 3–5 years of experience in business process analysis, operations, or continuous improvement.
- Experience with Lean Six Sigma or process improvement methodologies preferred.
- Strong analytical, problem-solving, and communication skills
- Prior CRM experience Salesforce preferred
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Experience in a branch-office or multi-location environment preferred.
Preferred Skills
- Process mapping and workflow documentation
- Data analysis and reporting
- Project coordination
- Change management
- Continuous improvement methodologies
Why Join Elevated Facility Services?
At Elevated, we invest in our team members and provide the tools, benefits, and opportunities needed to build a long-term career.
Why Join Elevated Facility Services?
At Elevated, we invest in our team members and provide the tools, benefits, and opportunities needed to build a long-term career.
Perks & Benefits
- Medical & Life Insurance Coverage
- 401(k) Company Match
- Paid Time Off & Holidays
- Employee Stock Purchase Program
- Paid Parental Leave
- Career Growth Opportunities
- Professional Development
- Employee Referral Bonus Program