Carpet Cleaning Technician

Job Description Summary:

We are seeking a dependable and detail-oriented Carpet Cleaning Technician to provide professional cleaning services for both residential and commercial clients. This role requires a strong work ethic, attention to detail, and the ability to deliver consistent, high-quality results while maintaining excellent customer relationships across a variety of environments, including homes, offices, and multifamily properties.

Key Responsibilities:

• Perform carpet cleaning services and water extractions in residential and commercial settings using approved cleaning methods (hot water extraction, specialty treatments)
• Clean additional surfaces assigned, including upholstery, area rugs, tile, grout, and hard flooring
• Conduct pre-inspections to identify stains, damage, and special treatment requirements
• Safely operate and maintain cleaning equipment, tools, and service vehicles
• Apply cleaning agents in compliance with manufacturer instructions and company standards
• Communicate clearly with clients regarding scope of work, expectations, drying times, and post-service care
• Maintain a clean, organized work vehicle and job site
• Accurately document services performed, time on site, and any issues encountered
• Follow all safety protocols and company policies
• Maintain a professional and courteous presence while representing the company at all job sites
• Measure client spaces and prepare and present accurate carpet cleaning estimates to clients
• Oversee scheduling and coordination of vehicle and equipment maintenance needs
• Proactively identify and capitalize on upselling opportunities for additional services and products, including upholstery cleaning, tile cleaning, and fabric protectants
• Move and reposition furniture in occupied spaces as needed to facilitate carpet cleaning, in accordance with safety guidelines

Qualifications:

• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• Ability to lift 60 lbs and perform physical work including bending, kneeling, pushing and standing for extended periods
• Strong time management and organizational skills
• Comfortable working independently and interacting with residential and commercial clients
• Reliable, punctual, and professional demeanor

Preferred (Not Required):

• Prior experience in carpet cleaning, janitorial services, or facilities maintenance

Experience working in commercial buildings, offices, or multifamily properties

Compensation & Benefits:

• Competitive pay based on experience
• Paid training and ongoing support
• Opportunities for bonuses and overtime
• Benefits package available for full-time employees
• Advancement opportunities within the company

Schedule:

40 Hours/week on a rotating schedule that includes nights and weekends depending on need