Information Technology Administrator

Elevate is recruiting an IT Administrator to join our Information Technology Team. As an IT Admin, you will be part of the Infrastructure Engineering Team which supports all server-related requirements from building, testing, deployment, and maintenance.

Candidates must be located in the Phoenix area and willing to work in office.

Specifically, the IT Admin will

• Learn and assist with hardware imaging management for new devices.
• Support user hardware onboarding and offboarding processes.
• Help maintain end-user device inventory and update records.
• Assist in IT procurement requisitions and basic hardware compliance checks.
• Shadow senior admins for security compliance application checks.
• Observe coordination with Systems and TechOps teams for image updates and application integration.
• This role requires physical presence in the office for activities such as network tasks, testing new images, troubleshooting when other IT teams need on-site support, and providing user support for employees visiting the office.

Experience

• 1 years in Information Technology.

Skills for Success

• Strong interpersonal skills.
• Exceptional communication skills (oral/written), as well as strong organization/administrative abilities and presentation skills.

Technical Skills

• Knowledgeable in computer and software systems.
• Excellent MS Office skills - capable of preparing PowerPoint, Word, and Excel files without support.
• Knowledgeable with and/or experience with non-technical concepts such as ITIL Framework, concepts and implementation of quality controls to ensure compliance, accuracy of work output, etc.
• Workplace Support - experience in the use, support and troubleshooting the following tools/applications such as but not limited to: Windows OS; PC Hardware and Computer Peripheral troubleshooting; Active Directory; Office 365; Network Printer and other Computer peripherals; Share Drives and Folders; BitLocker Encryption.

Qualifications

• Bachelor’s Degree or equivalent in Information Technology or other related field or 3 years related experience and/or training or equivalent combination of education and experience.

Compensation

• US national salary range: $40,000-60,000, based on job-related skills, experience, level, and location. In addition, Elevate offers full-time employees a comprehensive benefits package and PTO.

Company Information

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®
• Certified as a Great Place to Work® 2025 in the US, UK, India, and Philippines
• For the tenth consecutive year, in 2025, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Provider in Asia-Pacific
• Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
• For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact

Learn more at: https://elevate.law

See more jobs at: https://elevate.law/careers/

Follow us on social media:

https://www.linkedin.com/company/elevate-services