What are the responsibilities and job description for the Inside Sales Representative position at Elevate Home Services?
Inside Sales Representatives Wanted – Strong Base Pay, Commission Upside & Impact-Driven Role!
Are you a driven inside sales professional who thrives on follow-up, closing deals, and creating exceptional customer experiences? Elevate Home Services is looking for motivated Inside Sales Representatives (ISR) who know how to turn opportunities into booked revenue—without cold calling.
In this role, you’ll work warm homeowner leads, re-engage unsold estimates, and play a key role in maximizing close rates across HVAC, Plumbing, and Electrical. With structured systems, clear expectations, and leadership support, you’ll have everything you need to win—while maintaining a healthy work-life balance.
Position Highlights
- $40,000-$50,000 base salary
- 1% commission on installed sales directly influenced by your follow-up
- Clear performance metrics and consistent earning opportunities
What You’ll Do
- Follow up on unsold HVAC, Plumbing, and Electrical estimates
- Conduct Happy Calls to confirm customer satisfaction before sales conversations
- Re-engage homeowners, answer questions, and overcome objections
- Schedule approved work and coordinate with internal teams
- Accurately document all activity in ServiceTitan
- Maintain consistent, professional communication aligned with Elevate’s brand
- Participate in coaching, training, and performance reviews
Daily Responsibilities
- Pull and prioritize unsold estimates in ServiceTitan
- Complete 100% of required Happy Calls
- Execute high-impact sales follow-up calls
- Retry missed calls and follow up on aged estimates
- Update estimate statuses and submit daily activity summaries
- Escalate customer concerns when service expectations are not met
Performance Expectations
- 35–45 call attempts per day
- 2 hours of daily talk time
- 100% Happy Call completion on prior-day visits
- 15–20% close rate on re-engaged estimates
- Strong attention to documentation and follow-through
Compensation & Incentives
- Base Salary: $40,000-$50,000
- Commission: 1% of total installed sales directly attributed to ISR follow-up
- Commission eligibility requires proper CRM documentation
- Paid according to company payroll and commission schedule
What We’re Looking For
- Strong phone presence with excellent communication skills
- Customer-first mindset with sales confidence
- Ability to handle objections and create urgency through value
- High attention to detail and organization
- Experience with ServiceTitan or CRM systems (preferred)
- Sales, call center, or home services experience is a plus
Why Choose Elevate Home Services?
- Guaranteed High Hourly Pay: Enjoy the security of a substantial hourly rate
- Outstanding Benefits: Low-cost Health, Vision, Dental insurance for you and your family, Life insurance, and a generous 401(k) with matching contributions.
- Company-Provided Essentials: Take-home company truck, phone, tablet, and tools provided—saving you thousands yearly.
- Extraordinary Paid Time Off & Wellness Days: Enjoy time away to recharge and stay healthy.
- Growth Opportunities: We promote from within first, providing clear paths to career advancement as our company grows rapidly.
- Fantastic Culture: Our team consistently describes Elevate Home Services as "the best company they've ever worked for." We foster a positive, collaborative environment where your voice matters, your successes are celebrated, and your growth and happiness are prioritized.
Additional Benefits:
- 10% Friends & Family Discount: Unlimited 10% discount on all of our services for your friends and family.
- Audio Book Library: 24-hour access to our library of 25 leadership and self-improvement audiobooks.
- Birthday Off: Celebrate your birthday your way with a paid day off.
- Dave Ramsey SmartDollar: Personal finance training and coaching to help you achieve your financial goals.
- Gym Membership: Reimbursement of up to $25/month for your gym membership.
- Leadership Training: Weekly leadership development sessions (attend via Google Meet or in-person).
- Legal Shield: Affordable legal assistance whenever life throws you a curveball.
- Life Coaching: Access to professional life coaching to support personal growth.
- Weldon Long Mindset Training: Positive mindset training incorporating law of attraction and proven success principles.
- Technical Training: Online, virtual reality & in-house technical training to enhance your skill set continuously.
Ready to Elevate Your Career?
Apply today and join a team that values professionalism, performance, and people.
Salary : $40,000 - $50,000