What are the responsibilities and job description for the Assistant Property Manager position at Elevate Commercial?
About Us
Elevate Commercial is a fast-growing, purpose-driven, commercial real estate impact investment firm with a focus on affordable housing and Manufactured Home Communities throughout the United States. Since 2015, the firm has acquired, partnered, and/or consulted on workforce housing multifamily units, manufactured housing communities, and other commercial properties throughout the US.
We have big ambitions and are only getting started. We’re currently seeking a Property Manager to join our Manufactured Housing team to help us go to the next level. This position will oversee one (1) Manufactured Housing Community in Columbus, OH.
We know the daily responsibilities of the traditional Assistant Property Manager role can be overwhelming, that's why at Elevate we are building an onsite and offsite structure that accurately supports the business and provides the resident support needed for each property. We are streamlining operations and refining roles so our team members can stay focused on the things that matter most!
Our Core Values
These four values are the root of how we approach business. We hire, fire, and promote based on these values.
- Always Do The Right Thing - We hold ourselves to the highest ethical standards; doing right by investors, partners, residents and each other.
- Have A Growth Mindset - We believe in unlimited human potential and see ourselves and each other as a work in progress. We're always getting better and continuously seek ways to help each other grow.
- Play With Fanatical Effort - We give our best effort in everything that we do. We show up in full force and leave everything on the field.
- Keep It 100 - We communicate directly, openly and honestly. We embrace our uniquenesses and encourage authenticity. We attack problems (not people!) head on, and avoid passive aggressive behaviors.
Our “Why”
At Elevate Commercial, we work together as a team to make a significant and positive impact on our residents’ lives while striving to deliver consistent returns for our investors and team members. We believe in using business as a force for good and take pride in our social impact programs that build community and enrich lives. It is our goal to be a social impact leader in the industry and forge positive changes in the real estate space to create elevating places to live.
The Role
As an Assistant Property Manager, you will play a critical role in helping ensure our residents have a safe, clean, and pleasant community to call home. This involves interacting with residents (current and potential), maintenance staff, and vendors. This position requires strong interpersonal skills, organization, and attention to detail.
We think the ideal candidate embodies The Three F's: Friendly, Fair, & Firm:
- Friendly: be warm, kind, and welcoming to everyone you interact with.
- Fair: treat everyone equally, and enforce all park policies and guidelines in compliance with US Fair Housing Act laws.
- Firm: people will test you and try to pull a fast one on you. You must be comfortable pushing back and holding your ground to avoid someone taking advantage of you.
What you will do in this role:
- Interact with prospective residents to show the property and help lease vacant lots and homes
- Ensure monthly rents are collected in a timely manner
- Work with vendors and maintenance staff to help resolve work orders
- Collaborate with your peers to complete property renovations and improvements on time and under budget
What you’re great at:
- Communication: Exceptional verbal and written communication skills
- Staying organized: Strong organizational and time-management skills are essential
- Using technology: Proficient in utilizing the internet, Google GSuite, Box, Microsoft Office, Appfolio Property Management Software, QuickBooks, Asana and other software
Who you will work with:
- MHC Property Manager
- MHC Area Manager
- MHC National Manager
- Accounting Department
- Managing Partner
- Vendors
- Residents
The fine print:
No job is perfect. We’d be disingenuous and incongruent with our value of Keep(ing) it 100 if we didn’t acknowledge there are some of the less glamorous details to prepare for as we believe in setting our team members up for success! So, in line with our culture of continuous improvement, we know we are not perfect, but we work hard every day to find ways to improve our business, our communities, and the lives of our team members and residents. We look forward to the possibility of working side by side with you to make our Elevate Communities the best place to call HOME!
Job Type: Full-time
Work Location: In person
Language: Spanish (Required)
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance