Sr. Clerk

Job Title: Sr. Clerk

Location: Fountain Valley, CA 92708

Bill Rate: 40.3

Duration: 96 days

Summary Of Job

Under minimal supervision, performs clerical duties, which are well defined and of moderate scope and complexity. Duties may include such tasks as receiving and/or conveying information, preparation of summaries, sorting and matching documents, filing records, collecting, sorting and distributing mail, data entry, routine inventory and supply organization.

Must-have/Required Skills

• Minimum 3 years’ previous general office and filing experience
• Skill in use of computers with MS Office experience
• Excellent interpersonal skills
• Written and verbal communication skills to meet productivity standards
• Positive work ethic
• Data entry experience
• Filing and document management experience
• Organizational skills
• Ability to meet productivity goals
• Ability to accurately document and maintain records
  
  

Nice-to-have Skills

• Bi-lingual (English/Spanish)
• Bi-lingual (English/Vietnamese)
• High School diploma or GED equivalent preferred
• Business-related courses preferred
  
  

Key Responsibilities And Duties

• Provide assistance to the Patient Account Representatives and Management to improve workflow and assist in reducing A/R days
• Appropriately, timely and accurately document the PFS financial computer systems while assisting with daily task/batch adjustments and insurance/patient refunds
• Document system based upon information provided by vendor
• Meet productivity goals as set by Management
• Recommend resourceful alternatives or original ideas/procedures for work improvement or problem-solving
• Ensure daily tasks are kept current
• Appropriately document incomplete tasks to management on a daily basis
• Accurately and timely compile information to meet timelines for subpoenas
• Document subpoena log accurately and timely
• Process checks and forward to Account Payable on a timely basis
• Contact appropriate departments to obtain necessary documents requested
• Accurately research returned mail and alert necessary parties on level of importance
• Use external sources and update the system appropriately
• Meet daily work average of volume of returned mail per day
• Ensure patient correspondence is scanned and indexed in a timely and accurate manner into the document imaging system
• Responsible for quality and accuracy of stored documents and ensure that the paper documents are given to the appropriate department
• Perform other duties as assigned