What are the responsibilities and job description for the Logistics & Warehouse Coordinator position at Elevait Solutions?
Gateway Office Operations Agent | Onsite | Indianapolis IN
What You'll Do
What You'll Do
- Prepare packing supplies for clients and handle live shipments as they return to the office for export.
- Review and comprehend temperature handling related instructions to preserve product temperature.
- Follow interdepartmental instructions and directions from foreign offices to prepare packing and complete replenishments.
- Monitor, respond to, and action personal and group email accounts in a timely manner.
- Monitor all “On-Hold” shipments for export and/or delivery approval.
- Process shipments and assure correct handling by: Verifying all attached paperwork. Complying with replenishment needs. Securing cargo space by booking via Triose.
- Perform Cold Chain Management activities, including: Gel Pack/Packaging preparation. Gel Pack/Packaging refurbishment. Gel Pack/Packaging configuration.
- Operate a pallet jack.
- Complete daily reports through internal digital systems and utilize Excel spreadsheets for investigations and updating shipment information in internal systems.
- Complete required training by due dates.
- Assist in meeting customer packaging needs and cold chain replenishment requirements.
- Perform related and other duties as assigned.
- High School Diploma, GED, or equivalent combination of education and experience.
- Less than one (1) year of equivalent work experience.
- Ability to read and understand the English language for reading address labels, completing paperwork, and following directions.
- Strong interpersonal skills with the ability to develop and maintain cooperative working relationships.
- Strong organizational skills and attention to detail.
- Ability to use good judgment and carry out detailed instructions.
- Ability to multitask in a fast-paced environment.
- Ability to lift up to 75 lbs.
- Ability to complete data entry and update various systems and spreadsheets.
- Experience in the logistics industry and Cold Chain Handling preferred.
- Shift: Monday- Friday 7:00 AM – 3:30 PM.
- The role requires multitasking; approximately 50% of the work is computer-based and 50% is physical.
- This role supports export operations and temperature-sensitive (cold chain) shipments.
- Daily responsibilities include shipment processing, packaging preparation, replenishment activities, reporting, and system updates.
- Frequent use of internal digital systems, email communication, and Excel spreadsheets is required.
- Pallet jack operation is part of the role.
- Overtime may be required based on business needs.
- Attention to detail, organization, and accurate documentation are critical to ensuring shipment compliance and product temperature integrity.