Catering Full Serve

Description

Position Type/Expected Hours of Work

This is an on-call position with no guarantee of hours or shifts. Hours of work vary and are typically from 4:00 am to 2:00 am. Additional work hours and flexible schedule may be required. Shifts can last anywhere from 2 hours to 12 hours and may occur on any day of the week. Additional training and/or education hours may be required.

Classification

Non-Exempt

Reports to

Catering Operations FS Manager

Summary/Objective

Serve food and drinks in a professional manner; work with the Elephants team creating and promoting consistent quality food, provide Elephants customers with the best possible event service.

Essential Functions*

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

Upholding Elephants Delicatessen’s Core Values

• Standard of Excellence, Unity, and Sustainability, as outlined in the employee handbook.
  
  

Event Serving

• Present positive image: good body language, personal hygiene and professional appearance, follow dress code
• Attend Elephants full serve department meetings and trainings to learn the “Elephants way” of service
• Create great rapport with our customers through exemplary food service and knowledge
• Replenish food and beverage stations
• Be familiar with seasonal menus and menu items
• Serve for a variety of meal styles i.e. plated meals, passed hors d’oeuvres, buffets
• Communicate with fellow staff regarding customer concerns or workflow
• Always display a can-do attitude
  
  

Bartending

• Set up full bar per Elephants specifications
• Sell and pour quality alcoholic drinks: usually wine and beer; occasional hard- liquor events
• Maintain all current OLCC regulations
• Maintain the safety of the bar area by monitoring over-consumption, spills, etc.
• Maintain a clean, tidy, and visually pleasing bar set up
  
  

Cleaning And Other Tasks

• Load/Unload equipment from central catering kitchen to be set up at events
• Ensure that all equipment is handled, cleaned, and stored properly
• Keep event space and staging areas clean and clutter free
• Set up/ break down buffets and beverage stations per current full serve standards
• Bus and clear event spaces
• Ensure security of premises during and after events
  
  

Requirements

Physical Demands

• Consistently required to stand, walk, bend, squat, reach, grasp, twist and turn, talk, listen and hear. Consistent fine finger manipulations and repetitive motions with hands and feet
• Occasionally required to stoop and climb ladders or stepstools
• As needed, position may require sitting, crawling and climbing stairs
• Consistently required to lift up to 50 pounds without assistance. Occasionally required to lift up to 60 lbs. without assistance
• Work performed requires medium-high physical strength
• Consistently required to use near and peripheral vision, in addition to depth perception
  
  

Work Environment

• Includes working in refrigerated areas and on surfaces that can be wet and slippery
• Typically, maintains a moderate noise level
• Working with exposure to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers
• Working in proximity to and using common commercial cleaning agents
• Frequent handwashing is required
  
  

Required Education And Experience

• Minimum 1 year food or beverage serving experience
• Current Food Handlers permit for Oregon
• Current OLCC
  
  

Preferred Education And Experience

• At least 1 year of event or banquet serving or bartending experience
• Ability to use one’s own vehicle