Wellness Membership Advisor

Wellness Membership Advisor (Key Holder)

Elements Massage – Sandy, UT

Starting Pay: $16/hour Commission

Do you love connecting with people? Are you energized by conversations, passionate about helping others, and motivated by achieving goals?

We're looking for an enthusiastic, dependable Wellness Membership Advisor to join our team at Elements Massage in Sandy. This is much more than a front desk position—you're the face of the studio, a trusted wellness resource for our clients, and an important part of a team committed to delivering an exceptional experience.

If you're looking for a long-term opportunity with a growing small business that invests in its people, provides ongoing coaching, and offers real opportunities for career advancement, we'd love to meet you. We believe in promoting from within and developing future leaders. If you're looking for a place to learn, grow, and build a meaningful career—not just find your next job—you'll find those opportunities here.

What You'll Do

• Welcome every guest with warmth, professionalism, and genuine hospitality.
• Build lasting relationships with new and returning clients by understanding their wellness goals and individual needs.
• Make 25 outbound calls each day to follow up with leads, reconnect with clients, and help fill the schedule.
• Educate guests on how to maximize the value of their wellness membership and create a personalized plan that supports their long-term wellness goals.
• Recommend memberships, enhancements, and treatment plans using a consultative, relationship-focused approach.
• Rebook appointments and encourage consistent self-care habits that keep clients engaged in their wellness journey.
• Create memorable experiences that exceed expectations and turn first-time guests into loyal, lifelong members.
• Meet and exceed individual and studio sales goals while maintaining a client-first mindset.
• Maintain accurate client records and appointment information.
• Help keep the studio clean, organized, and welcoming.
• Open and close the studio as a trusted Key Holder.
• Participate in ongoing training, coaching, and role-playing to continuously strengthen your communication and sales skills.

We're Looking For Someone Who Is

• Naturally outgoing and enjoys connecting with people from all walks of life.
• Passionate about building trust and making every client feel welcomed, valued, and heard.
• Reliable, punctual, and committed to supporting their team.
• Goal-oriented and motivated by achieving—and exceeding—sales goals.
• Positive, coachable, and excited to learn new skills and grow professionally.
• Comfortable in a fast-paced environment where multitasking is part of the day.
• Organized with exceptional attention to detail and strong follow-through.
• Dedicated to delivering exceptional service with honesty, integrity, and professionalism.
• Comfortable learning new technology, including Google Workspace and Mindbody.
• Excited to become a knowledgeable wellness expert who can confidently educate clients about the benefits of regular massage therapy.

Bonus Points If You Have

• Sales or outbound calling experience.
• Hospitality, spa, wellness, fitness, or customer service experience.
• Experience building client relationships and confidently recommending services that meet individual needs.

What We Offer

• Starting pay of $16/hour plus commission, with additional earning potential through performance incentives.
• Paid time off.
• A complimentary monthly massage or facial.
• Employee discounts on additional spa services.
• Ongoing training, coaching, mentorship, and professional development.
• A positive, collaborative team culture with leaders who are invested in your success.
• A clear path for career growth, leadership development, and advancement within our studio.
• Opportunities to build valuable skills in sales, client experience, wellness consulting, and leadership.
• Meaningful work that helps people reduce stress, recover, and prioritize their health and well-being every day.

Requirements

• Open availability, including evenings and weekends.
• Ability to reliably commute to our Sandy studio.
• High school diploma or GED required.
• Part-time position with opportunities for additional hours and career advancement.
• Previous sales, spa, wellness, or hospitality experience is a plus—but a positive attitude, strong work ethic, and genuine passion for helping people are even more important.

If you're dependable, driven, and excited to build a rewarding career while making a positive impact in people's lives, we'd love to meet you.

Apply today and start building your future with the Elements Massage Sandy team!

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person

Salary : $16 - $18