Engagement and Professional Services Coordinator

Engagement & Professional Services Coordinator

Location: Oswego, NY (with occasional travel to local facilities)
Schedule: Full-Time
Salary Range: $20-$25/hr

Join Our Team!

At Elemental Management Group, our people are our purpose.

We’re looking for a highly organized, tech-savvy, and motivated individual to join our team as an Engagement & Professional Services Coordinator—a dynamic, role with exposure across education, operations, and employee engagement.

This role is perfect for someone who thrives in a fast-paced environment, enjoys variety in their day, and is ready to grow their career in healthcare, communications, and operations.

What You’ll Do

No two days are the same in this role. You’ll act as a key support across multiple teams—helping to keep projects moving, systems organized, and communication flowing.

Education Support

• Assist with training programs, including our innovative Hybrid CNA Program

• Help schedule sessions, track participation, and manage materials

• Learn and support our Moodle online education platform

Operations Support

• Provide data entry and administrative support to leadership

• Assist with reports, trackers, and project-based work

• Help keep systems organized and up to date

Engagement & Communications

• Support employee events, recognition programs, and engagement initiatives

• Assist with internal communications (newsletters, posts, updates)

• Help coordinate surveys and employee outreach efforts

Office & Team Support

• Answer phones and assist with general office needs

• Run occasional errands and support day-to-day logistics

• Jump in on priority projects across departments

Facility Support

• Serve as a friendly, professional point of contact for our facility teams

• Help connect teams and ensure communication flows smoothly

What We’re Looking For

We’re looking for someone who is:

• Highly organized – you love keeping things on track

• Tech-savvy – comfortable learning new systems and platforms

• Adaptable – able to shift gears and manage multiple priorities

• Coachable – eager to learn, grow, and take feedback

• A team player – willing to jump in wherever needed

• Professional & personable – someone who represents our organization well

Qualifications:

• Experience with Microsoft Office and Google Workspace

• Strong communication and organizational skills

• Experience with learning platforms (like Moodle) is a plus—but we’ll train the right person

Why You’ll Love This Role

• Opportunity to work across multiple departments and learn the business

• Direct mentorship and growth opportunities

• Exposure to leadership and system-wide initiatives

• A supportive, team-first culture rooted in our Life in Balance philosophy

What Success Looks Like

• You become a go-to resource for your team

• You quickly learn systems (including Moodle) and support others confidently

• You keep projects organized and moving forward

• You anticipate needs and take initiative

• You build strong relationships across teams and facilities

? Think of this role as the “Swiss Army knife” of our team—a little bit of everything, and a lot of opportunity to grow. We would love to have you!