What are the responsibilities and job description for the Quality Assurance Manager position at Element2 Group?
Quality Assurance Manager
Location: Hartford, CT
Salary: $100,000–$125,000 per year
Schedule: 1st Shift
Employment Type: Full-Time
Position OverviewWe are seeking an experienced Quality Assurance Manager to lead and oversee quality operations within a manufacturing environment. This position will be responsible for maintaining and improving the Quality Management System, ensuring compliance with applicable aerospace and manufacturing quality standards, and leading a team focused on consistent product quality and customer satisfaction.
Key Responsibilities- Lead and manage day-to-day Quality Assurance activities across manufacturing operations.
- Maintain and continuously improve the company’s Quality Management System.
- Ensure compliance with ISO 9001 and AS9100 quality standards and customer requirements.
- Develop, implement, and monitor quality procedures, processes, and documentation.
- Lead internal and external audits, including preparation, corrective actions, and follow-up.
- Oversee non-conformance investigations, root-cause analysis, and corrective/preventive actions.
- Monitor quality metrics and identify opportunities for continuous improvement.
- Work closely with Production, Engineering, Supply Chain, and Operations to resolve quality issues.
- Review inspection and quality data to identify trends and prevent recurring issues.
- Manage customer complaints, quality concerns, and required corrective actions.
- Provide leadership, coaching, and training to quality personnel.
- Ensure inspection methods, equipment, records, and procedures meet applicable requirements.
- Support supplier quality initiatives and work with vendors to address quality issues.
- Maintain accurate quality records and ensure documentation is audit-ready.
- Promote a culture of accountability, continuous improvement, and quality throughout the organization.
- Bachelor’s degree in Quality, Engineering, Manufacturing, or a related field preferred.
- 5 years of quality experience within a manufacturing environment, with management or supervisory experience.
- Strong knowledge of ISO 9001 and AS9100 standards.
- Experience managing or supporting internal and external audits.
- Strong understanding of root-cause analysis, corrective action, and continuous improvement methodologies.
- Experience with quality documentation, procedures, inspection processes, and quality metrics.
- Ability to read and interpret engineering drawings, specifications, and customer requirements.
- Strong problem-solving, analytical, communication, and leadership skills.
- Experience in aerospace, metals, machining, or another highly regulated manufacturing environment is strongly preferred.
- AS9100 Quality Management Systems
- ISO 9001
- Internal/Lead Auditor experience
- Corrective and Preventive Action (CAPA)
- Root Cause Analysis / 8D
- Non-Conformance Management
- Continuous Improvement / Lean Manufacturing
- Supplier Quality
- Customer Quality
- Aerospace manufacturing and customer requirements
- Quality inspection and measurement systems
- Competitive salary of $100,000–$125,000
- Full-time 1st shift position
- Opportunity to lead and develop a quality organization
- Career growth within a growing manufacturing operation
- Comprehensive benefits package
You should be proficient in:
- Quality Inspection Experience
- Continuous Improvement
- AS9100 Quality Systems
- Quality Control Experience
- Quality Control Data Analysis
- AS9100 Experience
- ISO9001
Machines & technologies you'll use:
- ERP Software
- Quality Control Software
Salary : $100,000 - $125,000