What are the responsibilities and job description for the Front Desk Associate position at Element Fargo?
Front Desk Associate (Full-Time or Part-Time)
Element Fargo | Fargo, ND
Element Fargo is seeking a friendly, dependable, and guest-focused Front Desk Associate to join our team. As the first and last point of contact for our guests, our Front Desk Associates play a critical role in creating an exceptional guest experience. If you enjoy helping people, working in a fast-paced environment, and being part of a team that takes pride in hospitality, we'd love to meet you.
What You'll Do
- Welcome guests and provide outstanding customer service
- Check guests in and out efficiently and accurately
- Answer phones and assist with reservations
- Respond to guest questions and requests
- Handle payments and maintain accurate records
- Work closely with other departments to ensure an exceptional guest experience
What We're Looking For
- Friendly, professional, and positive attitude
- Reliable attendance and punctuality
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to multitask and stay organized in a fast-paced environment
- Previous hotel or customer service experience is preferred but not required
Schedule
- Flexible scheduling available
- Some days, evenings, weekends, and holidays required
Why Join Element Fargo?
- On-the-job training provided
- Supportive team environment
- Opportunity for growth within a Marriott-branded property
- Employee hotel discounts
- Fast-paced and engaging work environment
- Opportunity to meet people from around the world
Whether you're looking to start a hospitality career or bring your customer service skills to a great team, we'd love to hear from you.