What are the responsibilities and job description for the Hotel Front Desk Clerk position at Element Bentonville Hotel?
Responsibilities:
- Greet and welcome guest in a friendly and professional manner
- Answer all incoming calls and redirect them or keep messages
- Verify guest information and collect payments
- Provide excellent customer service and address guest inquiries or concerns
- Keeping front desk tidy and presentable with all necessary material
Requirements:
- Previous experience working as a front desk in a hotel preferred
- Familiarity with phone systems and computerized scheduling
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Excellent organizational and time management skills
- Attention to detail and accuracy in data entry and record keeping
- Ability to multitask and prioritize tasks effectively
- Knowledge of office management procedures and basic accounting principles is a plus
- High school diploma or equivalent
We offer paid time off. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you! Please submit your resume detailing your relevant experience.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14 - $15