What are the responsibilities and job description for the Evening Front Desk Associate position at Element Bentonville Hotel?
As a Front Desk Agent, you are the face of the hotel. Taking care of our guests is our number one priority. If you are an ongoing, genuinely caring individual with excellent communication and organizational skills, who loves to make others feel special, then you are applying for the right job! You must be able to work in a fast paced environment.
Requirements:
- High School Diploma or GED (Gain experience if applicable)
- Hotel experience is a plus
Responsibilities:
- Welcome guests promptly in a professional and friendly manner.
- Manage reservations.
- Perform all check-in and check-out tasks.
- Provide concierge level guest experience.
- Communicate with other departments to ensure guest needs are met.
- Exercise critical thinking skills in solving problems for the guests.
- Take care of guests' needs, ensuring the guests are comfortable.
- Going above and beyond to give our guests the best stay experience possible.
- Make sure all necessary paperwork is completed and distributed properly at the end of each day, or whenever a client comes to visit with their family.
- Maintain a professional appearance at all times, including wearing proper clothing and jewelry.
- Represent the facility in a positive way.
- Other duties as assigned.
Pay: $15.50 - $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16 - $16