What are the responsibilities and job description for the Director of Operations position at ELEETE Real Estate?
About ELEETE Real Estate
ELEETE Real Estate is a locally owned boutique brokerage built on the mission of Providing Expertise and Delivering Excellence. Since 2007, we’ve combined authentic relationships with operational sophistication to empower our agents and elevate the client experience.
About the Role
The Director of Operations ensures ELEETE’s systems, processes, and agent service platforms run seamlessly. Partnering closely with the CEO & COO, this role turns strategic vision into consistent, high-quality execution—balancing precision, organization, and service excellence.
You’ll manage the tools, workflows, and teams that power daily business operations, directly contributing to efficiency, scalability, and company culture.
Key Responsibilities
- Oversee internal systems including CRM, billing, marketing platforms, and automation tools.
- Partner with the leadership to implement and optimize AI-assisted workflows and reporting systems.
- Manage office operations, vendor relationships, and administrative support.
- Support agent onboarding, training, and retention through system reliability and responsive service.
- Track operational metrics and data to inform leadership decisions.
- Foster collaboration across teams while upholding ELEETE’s values and service standards.
Qualifications
- 5 years of experience in operations management, systems administration, or business process improvement.
- Background in real estate or professional services preferred.
- Strong technical aptitude with CRMs, workflow automation, and AI-driven productivity tools.
- Exceptional communication, problem-solving, and leadership skills.
- Organized, proactive, and driven by continuous improvement.
Why ELEETE
At ELEETE, you’ll join a forward-thinking, service-driven culture where operational excellence and innovation meet. You’ll help build systems that empower agents, streamline growth, and keep ELEETE at the forefront of boutique brokerage performance.
📍 Location: Portland, OR
🕓 Schedule: Full-time, in-office