What are the responsibilities and job description for the Customer Service Representative position at Electronic Caregiver?
Customer Service Representatives interact with clients to provide information about Electronic Caregiver services and products with the goal of creating partnerships based on the products and services offered. An employee in this class interacts by phone, email or live chat. Customer Service Representatives should be able to create positive interactions and should be patient and polite. Work is performed under direct supervision by a supervisor, manager or other administrative superior; however, the employee is expected to exercise good judgment and discretion within the limits of established procedures.