What are the responsibilities and job description for the Inside Sales Supervisor position at electroCore, Inc.?
Description
- Lead, coach, and develop the inside sales team to achieve individual and team goals.
- Oversee daily sales activities, lead follow-up, account coverage, and workload priorities.
- Monitor sales results and key performance metrics; address gaps and recognize success.
- Partner with field sales and Customer Experience to coordinate outreach and account support.
- Improve sales processes, customer engagement, and conversion of leads into sales.
- Ensure accurate Salesforce records, pipeline visibility, and timely reporting to leadership.
- Support hiring, onboarding, and ongoing training on products and sales practices.
- Experience in inside sales with demonstrated success achieving sales goals.
- Prior team leadership or sales management experience.
- Strong coaching, communication, and relationship-building skills.
- Ability to set priorities, manage performance, and hold team members accountable.
- Ability to use sales data to identify trends and improve results.
- Strong organizational skills and ability to manage competing priorities.
- Collaborative approach to working across departments.
- Healthcare or medical device sales experience preferred.
- High school diploma or equivalent; bachelor’s degree preferred.
- Knowledge of the sales process from lead generation through close.
- Proficiency with Salesforce or a similar CRM and Microsoft Office.
- 90% Home office/Work from home
- 10% Travel, drivable within 2 hours