What are the responsibilities and job description for the IT Support Specialist I position at Electro-Mechanical Corporation?
Job Summary: The IT Support Specialist position is responsible for recording the details of reported IT service issues and service requests and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate specialist support groups. The Specialist will participate in the assessment and deployment of applications necessary to meet the needs of the company and provide on-going support, enhancements and maintenance to systems in production. The posi