Admissions/ Administrative Assistant

Position Summary:

The Admissions / Administrative Assistant plays a dual-role that is essential to the successful

operation of an assisted living facility. This position is responsible for assisting in the admissions

process — while also providing administrative and clerical support to ensure smooth daily

operations throughout the facility. This team member serves as a key point of contact for

prospective residents, families, staff, and requiring excellent communication, organization, and

customer service skills.

Key Responsibilities:

Admissions Coordination:

 Serve as the point of contact for prospective residents and families to initiate the

admission process

 Conduct facility tours as needed and provide information on services, pricing, and care

offerings.

 Collect, review, and process all required documentation for new residents.

 Maintain accurate and organized resident admission files in compliance with state

regulations.

 Communicate move-in details to all departments to ensure a smooth transition.

 Track admissions data

Administrative Support:

 Answer and direct phone calls in a professional manner.

 Manage incoming mail.

 Maintain office supplies.

 Assist with staff orientation, training coordination, and maintaining documentation.

 Support data entry, maintain internal records, and help with compliance-related

paperwork.

 Help organize community events, marketing efforts, and resident communication.

Qualifications:

 High school diploma or equivalent required; associate's degree preferred.

 2 years of experience in a senior living, healthcare, or related setting.

 Prior experience in admissions, intake, or administrative roles preferred.

 Knowledge of HIPAA regulations and confidentiality practices.

 Strong proficiency in Microsoft Office and healthcare database systems.

 Excellent interpersonal, organizational, and time management skills.

 Compassionate, professional demeanor with a customer-service focus.

Work Environment:

 Fast-paced office and residential care environment.

 Interaction with elderly residents, families, clinical staff, and outside providers.

 Occasional need to manage multiple priorities or respond to emergency admissions.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Ability to Commute:

• Toledo, OH 43615 (Required)

Ability to Relocate:

• Toledo, OH 43615: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $20