Store Manager

Description

• Hire, train, and develop store staff with goals for growth and success in their positions. Provide ongoing performance feedback and recognize accomplishments.
• Review all store evaluations with staff to identify opportunity areas and correct all issues with a sense of urgency.
• Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately.
• Delegate workload among associates to meet merchandising/visual standards and complete merchandising updates.
• Participate in associate evaluations to provide feedback and growth opportunities.
• Work with vendors to develop merchandising strategies and assist with plan-o-gram.
• Forecast scheduling needs to meet customer demand and create work schedules.
• Monitor payroll to ensure compliance with labor cap.
• Review staffing needs, strengths, and opportunities, prior to additions, promotions, or terminations. 
• Develop and implement an in-store marketing strategy including promotions, events, and seasonal merchandising based on store needs.
• Other duties as assigned.

Qualifications

• Undergraduate degree in business administration or related field. Relevant work experience can substitute for education.
• Three plus years managerial experience in retail. Experience in hardware or home improvement is a plus.
• Strategic thinking and planning skills.  Effectively prioritize business needs and issues.
• Follow-up, follow-through, and project management skills required.
• Embrace change and be a change agent when necessary.
• Proficiency in Microsoft Office.
• Make a professional impression using effective verbal and written communication.
• Exude confidence and comfort in interacting with all associates.
• Sound leadership skills and solid decision making.
• Ability to communicate professionally with customers and team members.
• Skilled at providing prompt, friendly and attentive customer service.
• Strong organizational skills with a passion for details.
• Willing to learn all areas of the store and help train others
• Knowledge and experience of various departments.
• A continuous pattern of regular and prompt attendance is required.
• Availability must be flexible, including evenings, weekends and holidays.
• Bilingual (Spanish) verbal and written communication skills strongly preferred.