What are the responsibilities and job description for the Information Technology Specialist position at El Paso Water?
Company Description
El Paso Water is committed to delivering sustainable, high-quality water services to meet the needs of the community. With a focus on innovation and environmental stewardship, the organization ensures reliable water resources while promoting conservation initiatives. Dedicated to excellence, El Paso Water prioritizes customer satisfaction, operational efficiency, and infrastructure reliability to support the well-being of the region and its residents.
Role Description
This is a full-time, on-site role for an Information Technology Specialist, based in El Paso, TX. The IT Specialist will be tasked with managing and maintaining network systems, troubleshooting technical issues, ensuring network security, and delivering excellent customer service. This position includes implementing IT solutions, resolving system or user issues, and maintaining technology assets to support operational efficiency.
Qualifications
El Paso Water is committed to delivering sustainable, high-quality water services to meet the needs of the community. With a focus on innovation and environmental stewardship, the organization ensures reliable water resources while promoting conservation initiatives. Dedicated to excellence, El Paso Water prioritizes customer satisfaction, operational efficiency, and infrastructure reliability to support the well-being of the region and its residents.
Role Description
This is a full-time, on-site role for an Information Technology Specialist, based in El Paso, TX. The IT Specialist will be tasked with managing and maintaining network systems, troubleshooting technical issues, ensuring network security, and delivering excellent customer service. This position includes implementing IT solutions, resolving system or user issues, and maintaining technology assets to support operational efficiency.
Qualifications
- Experience in Network Administration and Information Technology
- Proficiency in Troubleshooting technical issues and maintaining system functionality
- Demonstrated knowledge of Network Security best practices
- Strong Customer Service skills to provide technical support and guidance
- Ability to adapt to new technologies and manage multiple tasks efficiently
- Effective communication and problem-solving abilities
- Relevant certifications (e.g., CompTIA, CCNA) or a Bachelor’s degree in Information Technology, Computer Science, or related field is a plus