Program Coordinator - Environmental Health

Are you someone who thrives in a fast-paced, detail-driven environment and enjoys being the go-to problem solver? As a Program Coordinator with El Paso County Public Health, you’ll play a critical role supporting 7–9 vital Environmental Health programs that directly protect and serve our community—including Air Quality, Child Care, Schools, Water Recreation, Body Art, and more. This is a highly interactive, public-facing position where no two days are the same. From processing applications and managing invoices to answering questions from the public and community partners, you’ll be at the center of meaningful public health work that keeps programs running smoothly and efficiently.
 
 This role is ideal for a strong multitasker who brings excellent time management, data entry, and customer service skills, and who is comfortable making phone calls, handling sensitive situations, and balancing competing deadlines. You’ll work closely with a collaborative program and administrative team, supported by clear SOPs and structured processes, while using systems like Health Space to track applications, payments, and compliance. If you have experience with collections, de-escalation, or high-volume administrative work— and you’re motivated by teamwork, purpose, and serving the public—this full-time, in-office opportunity offers a rewarding way to build your career while making a visible impact in the community. APPLY TODAY!!!

This position provides coordination, assistance, and support to an assigned program of El Paso County Public Health (EPC). Serves as the central contact person for the program and assists in the day-to-day management of administrative functions to ensure efficient and effective program operations. Performs a variety of administrative duties, including answering telephones, updating databases, receiving the public, providing excellent customer assistance, data processing, and record keeping. Works with a diverse group of community partners, external callers, and visitors, as well as internal contacts at all levels of the organization. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function. This position may be dependent on variable funding sources, including categorical grants.

• Performs confidential administrative functions, including developing and typing written correspondence; responds to routine external correspondence. Types memos and reports and prepares budget adjustments, purchase requisitions, payment requests, and other department forms and documents.
• Prepares confidential surveys and reports, collects information, complies with a standard format, prints proofs, and provides to supervisor for approval. 
• Answers telephones, handles calls, routes to appropriate individuals, or takes messages. Ensures community partners, customers, vendors, and employees are handled in a professional and courteous manner.
• Prepares and maintains the department's activity and event lists and distributes as required. May make travel arrangements as requested.
• Conducts data audit and validation to ensure documents have been properly scanned and electronically indexed.
• Utilizes and maintains schedules, intakes, transfer requests, and/or office files. Maintains adequate stock of forms and office supplies.
• Collects fees and performs daily closeout of cash register in accordance with policies and procedures.
• Develops and maintains a record filing system; updates and ensures the integrity of records and other program databases. Responsible for accurate, timely data entry in accordance with program requirements.
• Coordinates projects as assigned by supervisor. 
• Distributes of all incoming and outgoing mail/deliveries and faxes.
• Monitors supplies and equipment and communicates supply needs. 
• Participates in departmental emergency planning and response activities.
• Promotes public health within the community.
• Takes personal responsibility to provide exceptional customer service in order to promote and maintain a positive Public Health image, constructive working environment, and foster pride and professionalism in the workplace and community.
• Performs other related duties as assigned. 

Supervision Exercised: This classification does not have supervisory authority and requires no supervision or direction of others.
Supervision Received: Receives direct supervision. This classification normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. Frequent direction, guidance, and coaching from supervisor is expected.Knowledge, Skills & Abilities

• Knowledge and understanding of agency policies and procedures.
• Skill in demonstrating a cooperative, professional attitude to cultivate relationships both within and outside the organization.
• Skill in prioritizing and organizing multiple tasks and the ability to complete projects in a timely manner.
• Ability to communicate, motivate, and organize projects among a broad spectrum of personnel, frequently under deadline pressure.
• Ability to perform under pressure and when confronted with people acting under stress.
• Ability to respond in a flexible manner and reprioritize work as situations change.
• Ability to demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Ability to maintain the security of sensitive and confidential information.
• Ability to identify problems and work creatively to resolve them, considering the impact of actions.
• Ability to identify results of efforts and problems identified/potential problems and to develop and recommend corrective actions.
• Ability to write and maintain accurate records and reports to meet management objectives.
• Ability to work independently and in a team environment.
• Ability to operate a variety of standard office equipment, including multi-line telephone, facsimile (fax) machine, computer, document scanner, printer, copier, and calculator.
• Proficient in using computers, databases, and various software packages, including Microsoft Office.
• Maintain regular and punctual attendance.

Required Education & Experience

• High school diploma or equivalent education. 
• Two years of administrative experience.
  • Associate’s degree in a related field may substitute for one year of the required experience. 
  • Bachelor’s degree in a related field may substitute for two years of the required experience.

Preferred Education & Experience

• Bilingual fluency and proficiency in English and Spanish, including reading, writing, speaking, and translation.

Licenses/Certificates

• Must possess and maintain a valid CPR Certification.

Pre-Employment Requirements

• Must pass conditional post offer background investigation and drug screen.

Duties are primarily performed in an office environment with the potential for noise and exposure to infections, blood, and contagious diseases. Work may be assigned to various locations. Position may require the ability to safely lift and carry up to 25 pounds and bend at waist or knees to get down to child's level. Public Health employees are responsible for providing proof of vaccinations and/or tuberculosis testing as applicable to the specific position and must provide proof of completion of required vaccinations/testing or proof of initiation within sixty days of hire date.

The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.

Salary : $40,550 - $58,940