Lead Operations Coordinator

Lead the Team That Keeps Public Health Running

Are you an organized, people-first problem-solver who thrives in a fast-paced environment? El Paso County Public Health is looking for an Operations Lead who's ready to make a real impact — not just behind a desk, but across an entire organization. In this role, you'll be the operational heartbeat of a mission-driven public health agency, guiding a dedicated team, coordinating with departments agency-wide, and keeping critical systems running smoothly.

 If you're someone who:

• Takes ownership and leads by example
• Juggles multiple priorities without missing a beat
• Builds strong relationships with colleagues, vendors, and community partners
• Thrives on variety — no two days look the same

...then this role was built for you.

A Role With Real Responsibility — and Real Reward

This isn't just another coordinator job. As the Operations Lead, you'll have a seat at the table — managing facilities, overseeing onboarding and offboarding, tracking contracts, processing financial documents, and mentoring your team to perform at their best. You'll work alongside leadership, contribute to strategic initiatives, and play a direct role in supporting public health services that the El Paso County community depends on every day.

If you bring:

• 3 years of operations, facilities, or coordination experience
• A natural ability to lead, motivate, and develop others
• Strong tech skills, including Microsoft Office proficiency
• A calm, solutions-focused mindset under pressure

...we want to hear from you. Apply today and bring your leadership to a place where it truly matters!

Assists in maintaining operational and administrative efficiency of daily operations. Serves as a Lead for the Operations team; provides guidance and mentoring and assigns daily tasks. Regularly monitors the team's performance to identify improvement areas and implement training sessions to enhance employees' abilities. Reports to Supervisor about team progress, concerns, and daily status reports. Works closely with other departments in support of the operational goals and objectives. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function. This position may be subject to grant funding.

• Provides leadership, guidance, and training to the Operations Team; assigns daily tasks. Reviews work as required to ensure accuracy and effectiveness; provides input regarding team performance and recommends solutions as appropriate.
• Monitors and assists with the management of projects that align with strategic initiatives and plans, which may include collaboration among many external programs to develop, plan, and present/disseminate information among internal and external partners.
• Responsible for working with necessary stakeholders to complete the onboarding process of new employees, including badging, keycard activation, key distribution, laptop, and iPhone/iPad devices. Responsible for employee appointments for exiting employees, which includes deactivating keycards, receiving keys, badges, equipment, and retirement party arrangements. 
• Generates and processes financial documents, including check requests, purchase requests, travel requests, and contracts. 
• Assists in the oversight of operational tasks, including, but not limited to, fleet management, facilities requests, contractor scheduling, and security coordination. 
• Ensures proper adherence to Record Retention Policy for all programs and acts as liaison with the Records Center.
• Serves as contact for and tracks issues and projects related to facilities; coordinates with El Paso County facilities and landlords. 
• Ensures employees have an operational working environment; coordinates employee moves and new employee workstation set-ups.
• Facilitates cubical reconfigurations, building renovations, remodeling, and construction projects; schedules appropriate contractors as needed.
• Coordinates the distribution and maintenance of building and room keys for locations; updates agency Schlage lock entry codes.
• Ensures accuracy of cell phone statements; communicates with cell phone providers regarding contracts, billing, and potential discrepancies.
• Assists with monitoring the temperature systems for necessary equipment.
• Tracks and manages operational contracts, including document destruction, facilities software, equipment maintenance, waste destruction, water distribution, copier lease and maintenance, and county subcontractors; assists with vendor selection.
• Prepares and assists with operations meetings, including the Safety Committee.
• Performs quarterly safety inspections and resupplies First Aid kits.
• Serves as backup for applicable training.
• Provides backup to the front desk and records as needed.
• Perform other duties as required.

 
Supervision Exercised: This classification requires functioning as a lead worker performing essentially the same job duties as those directed and includes overseeing work quality, training, instruction, and scheduling work. May include providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed.
 
Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Periodic direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.Knowledge, Skills & Abilities

• Knowledge and understanding of agency policies and procedures.
• Skill in demonstrating a cooperative, professional attitude to cultivate relationships both within and outside the organization.
• Skill in prioritizing and organizing multiple tasks and the ability to complete projects in a timely manner.
• Demonstrated leadership skills preferred. 
• Ability to communicate, motivate, and organize projects among a broad spectrum of personnel, frequently under deadline pressure. Ability to provide excellent customer service. 
• Ability to respond in a flexible manner and reprioritize work as situations change.
• Ability to demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Ability to identify problems and work creatively to resolve them, considering the impact of actions.
• Ability to identify results of efforts and current or potential problems and develop and recommend corrective actions.
• Ability to write and maintain accurate records and reports to meet management objectives.
• Ability to maintain the security of sensitive and confidential information.
• Ability to work independently and in a team environment.
• Ability to perform under pressure and when confronted with persons acting under stress.
• Proficient in using a personal computer and various software packages, including Microsoft Office.
• Maintain regular and punctual attendance.

 
Required Education & Experience

• High school diploma or equivalent education. 
• Three years of experience in operations coordination, facility coordination, or related experience.
  • Associate’s degree in a related field may substitute for one year of the required experience. 
  • Bachelor’s degree in a related field may substitute for two years of the required experience.
  • Education substitutions are not cumulative; only the highest qualifying degree will be considered.

 
Preferred Education & Experience

• Records management, administrative support, or program coordination experience.
• Leadership experience, including providing guidance or direction to others.

 
Pre-Employment Requirements

• Must pass conditional post-offer background investigation, drug screen, and physical examination.

Duties are primarily performed in an office environment. The work environment may be noisy and include potential exposure to infections, blood, contagious diseases, and hazardous conditions, including electrical, chemical, and biological. Ability and willingness to respond to sensitive situations twenty-four hours a day, seven days a week, and carry a cell phone. Must be able to safely lift and carry up to 25 pounds. 

The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department. 

Salary : $49,690 - $72,040