Assistant Patient Care Manager - El Paso Animal Hospital

Join Our Leadership Team

We are seeking an experienced, motivated, and team-oriented Assistant Patient Care Manager to join our growing multi-doctor veterinary hospital. This is an exciting opportunity for a highly skilled veterinary technician who is ready to take the next step into leadership while continuing to utilize their technical skills in a fast-paced clinical environment.

Working alongside our Patient Care Manager and hospital leadership team, the Assistant Patient Care Manager plays a vital role in maintaining exceptional patient care, supporting our veterinary technicians, and helping develop a positive, collaborative workplace culture.

Primary Responsibilities

• Assist the Patient Care Manager with the daily operations of the technical staff.
• Provide hands-on veterinary technician support as needed.
• Co-lead the training and mentorship program for new veterinary technicians and assistants.
• Assist with recruiting, interviewing, hiring, onboarding, and mentoring new technical team members.
• Support employee development through coaching and performance feedback.
• Assist management with technical issues involving billing, patient care, client communication, workflow, and hospital operations.
• Ensure hospital protocols and standards of care are consistently followed.
• Collaborate with doctors and leadership to improve efficiency and communication.
• Help identify opportunities to improve hospital systems and patient care processes.
• Promote a positive, team-focused culture.

Qualifications

• 3–5 years of experience as a veterinary technician in a busy multi-doctor veterinary hospital required.
• Previous leadership or supervisory experience preferred.
• Experience training and mentoring veterinary technicians.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with Provet Cloud practice management software is a significant plus.
• Credentialed Veterinary Technician (RVT/LVT/CVT) a bonus but equivalent experience will be considered.

Schedule

• Full-time position
• Rotating Saturdays required
• Combination of opening and closing shifts
• Regular schedule once established
• Benefits
• Health insurance
• Dental insurance
• Vision insurance
• Paid Time Off (PTO)
• Employee pet care discounts
• Supportive leadership team and opportunities for growth

Why Join Us?

If you are an experienced veterinary technician who enjoys leadership, mentoring others, and helping build an outstanding technical team, we would love to hear from you. Apply today and help shape the future of patient care at our hospital!

Pay: From $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $26