What are the responsibilities and job description for the Asante Spa - Concierge position at El Dorado Hills Sports Club and Asante Spa?
Over 50 years ago, Spare Time Sports Clubs created the area’s first state-of-the-art sports club. Today, with clubs in 7 different communities throughout Northern California, we continue to redefine the health and fitness industry.
Our goal is to make each visit to the club “the best part of your day!” You get that feeling when you’re greeted with smiles by our friendly staff, you get a great workout or play a sport with some friends, relax and socialize afterward, and you walk out of the club feeling better than when you walked in!
General Description
Responsible for the reception area of the spa. This includes greeting all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, stocking spa marketing materials, checking guests into the computer system and taking payment for services performed.
Responsibilities and Duties
- Ensure that every guest has a friendly, inviting and memorable experience.
- Accurately book, change and cancel spa appointments.
- Acknowledge and greet everyone by name who enters and leaves spa facilities
- Provide detailed descriptions of spa treatments, packages, services facility features and hours of operation.
- Handle guests’ questions and concerns professional and courteously.
- Maintain a clean, safe, fully stocked and well-organized work area.
- Answers incoming phone calls, listens to our guests’ needs to schedule appointments and collect payments for services.
- All other duties as assigned.
Qualifications
- Must be detail oriented and have the ability to multi-task.
- Must possess basic math and money handling skills.
- Excellent communication skills.
- High school diploma or equivalent.
Benefits
- Complimentary Spare Time Sports club membership for self and immediate family.
- 40 hours annual sick pay
- Generous Discounts on spa services including massages, facials and nail services.
Shifts
- Shifts are various evenings
- Shifts include weekends
- compensation is hourly plus commission of retail sales
Job Type: Part-time
Pay: $16.50 - $17.50 per hour
Expected hours: 15 – 20 per week
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $17 - $18