What are the responsibilities and job description for the Guest Relations Spa Attendant position at Skincare Spa?
Job Summary
We are seeking a dedicated and enthusiastic Spa Attendant to join our team. The ideal candidate will play a crucial role in ensuring a welcoming and relaxing environment for our clients. You will be responsible for maintaining the cleanliness of the spa facilities, assisting guests with their needs, greeting guests as well as checking guests out, and promoting spa services and products. This position requires excellent communication skills, a genuine, positive demeanor, and the ability to multitask in a fast-paced environment.
Duties
- Greet clients warmly upon arrival and provide exceptional customer service throughout their visit. A genuine, positive attitude is a must.
- Maintain cleanliness and organization of all spa areas, including treatment rooms, relaxation areas, break room and restrooms.
- Assist with product recommendations to enhance the guest experience.
- Handle cash transactions accurately and efficiently while ensuring proper cash handling procedures are followed.
- Ensure a seamless guest checkout experience including rescheduling next visits.
- Answer phone calls with professionalism, providing information about services, scheduling appointments, and addressing client inquiries.
- Collaborate with other staff members to ensure smooth operations within the spa.
- Monitor inventory levels of retail products and assist in restocking as necessary.
Experience
- Previous experience in a customer service role is highly desirable; experience in retail sales and/or spa environment is a plus.
- Excellent communication skills with a focus on phone etiquette and interpersonal interactions.
- Attention to detail, organization, and a proactive approach to maintaining a relaxing and clean spa environment.
- Ability to be adaptable, efficient, and able to work both independently as well as with a team.
- Ability to learn and grow from feedback.
- Basic math skills required for handling transactions accurately.
Join us as a Spa Attendant where you can contribute to creating an exceptional experience for our clients while developing your skills in a supportive environment!
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 8 – 24 per week
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- Are you available to work Sunday & Monday and the occasional Saturday?
Experience:
- Customer Service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Commute:
- Folsom, CA 95630 (Required)
Work Location: In person
Salary : $17 - $19