Billing Specialist

As a Federally Qualified Health Center, 501c3, our mission is to provide affordable, accessible, quality health care to the people of Northern New Mexico. We strive to improve the quality of life by bringing primary health care and basic health education to the people of Northern New Mexico through a system of clinics and cooperative programs. El Centro offers vital health services in a caring and supportive environment.

El Centro Family Health is seeking a full-time Billing Specialist, dedicated to serving the needs of our community.

An Ideal Candidate Should Possess The Following Qualities

• Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Attention to detail.
• Willing to travel to outlying clinics as needed.
• Excellent communication skills.
• Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook.
  
  

JOB SUMMARY: Under the supervision of the Chief Finance Officer, the Billing Specialist I work with the External Billing Coordinator as required to perform a variety of clerical duties in the maintenance of clinic patient's accounts, performing all work with accuracy and in a timely manner. Performs related to clerical work as required.

Performance Requirements

The duties recorded below are intended to accurately represent the duties of the class and are not intended to cover every single duty of the class and are not intended to cover every single duty of the job.

• Performs all data entry requirements needed to accurately and expediently transfer source document data into billing system.
• Maintains quality control in the area of data entry by proofing work prior to actual posting of transactions.
• Maintains established goals.
• Communicates in a professional manner when addressing possible source data inconsistencies with other departments or clinics.
• Maintains accurate source entry materials or documents.
• Answers telephone and assist customers responds to inquiries regarding bills and billing procedures.
• Maintains a filing system for all assigned bookkeeping.
• Resolves billing issues with patients and payers.
• Works with other departments to resolve billing issues causing denials.
• Performs general clerical duties as required, including typing correspondence.
• Operates a variety of office equipment including computers, printers, typewriter, copier, calculator, fax machine, telephone, etc.
• May provide English-Spanish oral and written translation.
• Performs other duties as may be assigned.
  
  

EDUCATION: High School diploma or Equivalent.

EXPERIENCE: Requires ability to work with computers and 10 key calculators.

COMPETENCY: Required at the end of Introductory Period and annually thereafter.

CERTIFICATION: Works toward Billing Specialist Certification and obtains within

2 years of hire.