What are the responsibilities and job description for the Administrative Specialist position at EKIN Solutions?
Ekin is a pack of curious programmers working to create a productive environment. They will sharpen your skills and add to your expertise. The people here find joy in helping each other. We believe in collaborative work as every contribution could add to big wins. We also nurture new ideas. JOIN US and contribute to our innovative solutions. With our work culture and excellent team mates, explore new opportunities and add value to our technologies creating a lasting impact.
Perks and Benefits
Happy Workplace = Productive Workplace
We understand the importance of work-life balance. At Ekin we have flexible work hours and work from home opportunities. It not all work here, with your team you will be participating in events like hackathons, happy hours, meet-ups and game nights.
Health and Wellness
We offer different health insurances for you and your family. We arrange various events promoting health. At our canteen you can enjoy some healthy diet. We have separate leave policies for health emergencies.
Stay Informed
At Ekin we keep our employees informed with details necessary for them to work smoothly. With monthly newsletters and quarterly meetings we inform our employees both achievements and failures of the company.
Community Support
Our excellent team coordinates and volunteer at specialized workshops of customers and take part in community activities like helping old age homes, running for a cause, etc..
Key Responsibilities
- Physically operate the reception area, providing professional customer service so no client waits more than 15 minutes for questions answered or services rendered.
- Direct clients to the appropriate transition support agencies — VA, MTT, SRP and others.
- Complete all data entry in the TAP system of record reflecting the most recent client actions and services.
- Maintain all contract records in accordance with ARIMS.
- Process incoming and outgoing mail and correspondence within two business days of receipt.
- Support classroom scheduling, set-up and materials preparation.
- Support job fairs, employer days and TAP events.
- Complete mandatory Government training and safeguard PII.
Required Qualifications
- High school diploma or equivalent; associate’s degree or higher preferred.
- Administrative or customer-facing office experience.
- Proficiency with MS Word, Excel and Outlook.
- Accurate data entry with attention to detail.
- US citizenship; Tier 1 background investigation and CAC.
Preferred Qualifications
- Prior experience in a military or Government office environment.
- Familiarity with ARIMS or Government records management.
- Prior SFL-TAP Center experience.
How to Apply
Travel/re-location possible. To apply, email your resume — hr@ekinsolutions.com.