What are the responsibilities and job description for the Sales Strategy & Operations Specialist position at Eftsure?
Help shape the operational engine behind Eftsure’s U.S. expansion
Eftsure is one of Australia’s fastest-growing SaaS companies, now scaling rapidly across the United States. Our mission is to protect businesses from payment fraud by ensuring B2B payments always reach the right place. With our CEO based stateside and our Dallas office growing fast, we’re building a high-performing GTM team to drive the next phase of our global journey.
We’re looking for a Sales Operations & Strategy Specialist to play a central role in powering our U.S. sales organization. You’ll own key processes, systems, insights, and tooling that enable our teams to operate effectively and scale with confidence.
What you’ll be doing
Hybrid role based in our Dallas office (3 days per week in-office).
Some early evening collaboration with Australia-based teams may be required.
Why join now?
Eftsure is one of Australia’s fastest-growing SaaS companies, now scaling rapidly across the United States. Our mission is to protect businesses from payment fraud by ensuring B2B payments always reach the right place. With our CEO based stateside and our Dallas office growing fast, we’re building a high-performing GTM team to drive the next phase of our global journey.
We’re looking for a Sales Operations & Strategy Specialist to play a central role in powering our U.S. sales organization. You’ll own key processes, systems, insights, and tooling that enable our teams to operate effectively and scale with confidence.
What you’ll be doing
- Manage and refine lead management processes to ensure accurate and timely allocation Monitor and analyze key sales metrics to drive strategic and tactical decisions
- Deliver forecasting, reporting, and dashboards for leadership visibility
- Streamline workflows and identify opportunities for process optimization
- Administer and maintain our CRM (HubSpot) and sales tooling (ZoomInfo, Sales Navigator)
- Troubleshoot operational issues before they affect the team
- Organize data and generate customer and prospect insights to support pipeline generation
- Deliver training and ensure adoption of sales processes and systems
- Partner with Sales, Marketing, Partnerships, and Australian GTM Operations teams to align execution
- Experience in Sales Operations, Revenue Operations, Strategy, or GTM Ops roles
- Strong analytical skills with Excel/Google Sheets and BI tools (Power BI, Tableau, etc.)
- Experience with CRM and sales systems (HubSpot, Salesforce, enrichment tools)
- Excellent communication and cross-functional collaboration skills
- Strong organisational skills and attention to detail
- Ability to manage competing priorities in a fast-scaling environment
- A proactive mindset and a desire to build scalable, effective GTM systems
Hybrid role based in our Dallas office (3 days per week in-office).
Some early evening collaboration with Australia-based teams may be required.
Why join now?
- Be part of an early U.S. team backed by a proven international business
- Play a key role in shaping our North American GTM operations
- Work with a mission-driven product trusted by thousands of businesses
- Join a culture that values ownership, impact, and continuous improvement
- Health Benefits
- 401(k)
- Floating Cultural Holidays
- Flexible Working Arrangements
- Additional leave, including Birthday Leave and Volunteer Day for a charity of your choice