What are the responsibilities and job description for the E-Commerce Specialist position at EFP Staffing?
We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Call center Experience
- E-Commerce Experience
- Technical Experience
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Computer skills, Microsoft Suite, and Outlook.
Details:
- Full-Time
- Monday-Friday 8:30am-5:30pm
- Pay DOE starts @$18 hourly
- Location: City of Industry
Employee Force Provider want to help employees build a workforce that improves performance. We want to help work seekers put their talents to work in positions that suit their skills and stimulate their success. EFP are committed to connecting great companies with great employees and opening up opportunities for both by providing the highest quality of outsourced employment and human resources.
Salary : $18