What are the responsibilities and job description for the Operations Manager position at EFP, LLC.?
Operations Manager - EFP Bishopville, SC
Job Summary
The Operations Manager is responsible for leading the overall performance and management of our state-of-the-art manufacturing facility in Bishopville, SC. The Operations Manager ensures the safe, efficient, and cost-effective production of high-quality products that meet or exceed customer expectations.
Reporting to the Vice President of Operations, this role provides leadership across all functional areas of the plant including production, quality, safety, maintenance, and supply chain. The Operations Manager drives continuous improvement, operational excellence, and team development while maintaining accountability for financial performance, customer satisfaction, and operational metrics.
Duties & Essential Job Functions
Operations Leadership and Execution
Job Summary
The Operations Manager is responsible for leading the overall performance and management of our state-of-the-art manufacturing facility in Bishopville, SC. The Operations Manager ensures the safe, efficient, and cost-effective production of high-quality products that meet or exceed customer expectations.
Reporting to the Vice President of Operations, this role provides leadership across all functional areas of the plant including production, quality, safety, maintenance, and supply chain. The Operations Manager drives continuous improvement, operational excellence, and team development while maintaining accountability for financial performance, customer satisfaction, and operational metrics.
Duties & Essential Job Functions
Operations Leadership and Execution
- Lead the day-to-day operations of the facility with accountability for safety, quality, delivery, and cost performance
- Allocate labor, equipment, and resources to optimize productivity and remove production constraints
- Establish and monitor key performance indicators (KPIs) to drive operational performance and accountability
- Execute production plans to meet customer demand while maintaining efficiency and appropriate inventory levels
- Drive cross-functional alignment across production, maintenance, quality, and supply chain
- Own financial performance of the facility, including cost control, margin improvement, and budget management
- Lead demand forecasting, production planning, and inventory management to optimize service levels and working capital
- Manage purchasing activities and supplier relationships to ensure cost competitiveness and material availability
- Monitor and control operational expenses and implement cost reduction initiatives while maintaining quality standards
- Maintain and promote a strong safety culture, ensuring compliance with all safety, environmental, and regulatory requirements
- Lead continuous improvement initiatives utilizing Lean manufacturing tools and methodologies (5S, Kaizen, RCA, 8D, Value Stream Mapping)
- Identify and eliminate waste, improve processes, and increase overall operational efficiency
- Ensure adherence to all company policies, procedures, and applicable laws and regulations
- Lead, coach, and develop supervisors and team members to drive performance and accountability
- Oversee hiring, training, and performance management processes for plant personnel
- Build and maintain a high-performance culture focused on engagement, retention, and continuous improvement
- Collaborate with company leadership to align site objectives with broader business strategy
- Bachelor’s degree in Engineering, Manufacturing, Business, or a related field preferred
- Minimum of 5–7 years of leadership experience in a manufacturing environment
- Demonstrated experience leading plant operations, including production, quality, and supply chain functions
- Proven track record of improving safety, operational performance, and overall plant efficiency
- Experience with Lean manufacturing and continuous improvement methodologies
- Strong understanding of manufacturing processes, inventory management, and cost control
- P&L responsibility or strong financial acumen with the ability to manage costs and drive performance metrics
- Strong leadership and decision-making skills with the ability to develop teams and drive results
- Excellent communication and interpersonal skills with the ability to interface with customers and cross-functional teams
- Proficiency in Microsoft Office and experience with ERP/MRP systems (J.D. Edwards or similar preferred)
- Operational Leadership
- Continuous Improvement Mindset
- Financial and Business Acumen
- Customer Focus
- Team Development and Coaching
- Problem Solving and Decision Making
- Ability to work in both office and manufacturing environments
- Requires frequent walking, standing, bending, squatting, and interaction on the production floor
- Requires lifting, carrying, pushing, and pulling up to 25 pounds
- Requires use of appropriate personal protective equipment, including safety glasses, hearing protection, and steel-toe/safety shoes while on the production floor