Merchandise Coordinator

Job Title: Merchandise Coordinator

Location: New York, NY

About Us

HFDF (Hematian Family Duty Free) is a subsidiary of Effy Jewelry and a leading onboard retail concessionaire operating across 20 cruise ships. From everyday essentials to preloved luxury timepieces, HFDF delivers a curated, full-spectrum shopping experience at sea — meeting passengers wherever they are, whether they need a bottle of Tylenol or a pre-owned Rolex. As a high-volume, multi-category retailer operating in a unique and dynamic environment, HFDF combines the operational complexity of shipboard commerce with the brand standards and strategic ambition of the Effy family of businesses.

Overview:

As a Merchandise Coordinator, you will directly support the buying team in managing product assortments, order processing, vendor communication, and inventory coordination within our HF Duty Free business. Your role will ensure smooth operational execution of the buying strategy and contribute to delivering a best-in-class retail experience for cruise guests across multiple ships and ports.

Key Responsibilities:

• Assist buyers with the execution of product assortments, order entry, and system maintenance.
• Communicate with brand and supplier partners regarding product information, order status, samples, pricing updates, and promotional materials.
• Track purchase orders, monitor inventory levels, manage replenishments, and assist in allocation planning to ensure optimal stock across cruise ships.
• Prepare sales reports, stock reports, and other performance analyses to support data-driven buying decisions.
• Maintain accurate product databases, support SKU creation and maintenance, and handle necessary documentation related to orders and vendor communications.
• Work closely with planning, logistics, and shipboard operations teams to ensure seamless execution from product sourcing to onboard availability.
• Assist the buying team in coordinating product launches, seasonal collections, and promotional activities through administrative and operational support.

Requirements:

• 1-2 years of experience in merchandise coordination or related retail support positions (travel retail or cruise industry experience a plus).
• Excellent organizational skills and strong attention to detail.
• Proficiency in Microsoft Office (especially Excel and PowerPoint) and experience with retail inventory systems (e.g., JDA, Oracle, SAP, or similar).
• Strong communication and interpersonal skills for working with vendors and internal teams.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Flexibility to occasionally travel to support buying meetings, vendor appointments, or cruise operations if needed.

Preferred:

• Background in luxury, beauty, fashion, or accessories categories.
• Familiarity with international logistics, duty-free regulations, or cruise retail operations.

Hourly Rate:

$24.04 – $28.85 per hour, depending on experience and qualifications.

Candidates must have valid work authorization for the U.S. at the time of application and throughout employment; we are not able to sponsor visas.

Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.