Senior Business Systems Analyst

Join Estates Operations as we continue down our multi-year transformation journey to support one of the largest generational wealth transfers in history. Over the next decade, approximately half of the firm’s assets under care will move through the estates process, driving the need for more scalable, efficient, and advisor-friendly solutions.

As a Senior Business Systems Analyst, you will play a critical role in shaping and delivering technology and process improvements that support this transformation. Acting as a key liaison between business and technology teams, you will help drive system enhancements, enable data-driven decision-making, and ensure solutions effectively support evolving business needs.

• Serve as a liaison between Information Systems (IS) and divisional stakeholders to maintain, enhance, and integrate systems and data, proactively identifying enterprise technology opportunities.
• Lead or contribute to large, complex initiatives, partnering across business and technology teams to drive delivery of new systems and capabilities.
• Support and provide functional leadership for multiple highly complex business processes, ensuring alignment between business needs and technical solutions.
• Create, maintain, and refine business process models, data flows, requirements, use cases, prototypes, and test cases to support solution design and delivery.
• Develop and manage multiple complex project plans simultaneously, ensuring progress, alignment, and timely execution.
• Conduct and present business systems impact analyses, identifying systematic solutions that deliver meaningful business value.
• Design and support change management efforts, including communication, process, and training plans to minimize disruption and drive adoption.
• Apply a strong understanding of enterprise systems and downstream impacts of change, ensuring solutions are scalable and sustainable.
• Develop and present business cases for new or enhanced systems and data solutions.
• Promote and help enforce Business Systems Analyst best practices, standards, and methodologies within the team.
• Mentor and support the development of less experienced analysts, contributing to overall team capability and consistency.

This is a unique opportunity to play a key role in transforming how the firm supports clients and branches during a pivotal life event. Your work will directly influence how systems, data, and processes evolve to meet growing demand—helping drive efficiency, reduce risk, and improve the overall experience for advisors and clients for years to come.

• Bachelor’s degree required; equivalent relevant experience considered.
• 5 years of experience designing and implementing business systems and data solutions using structured analysis methodologies.
• Advanced knowledge of Business Systems Analyst principles and best practices.
• Strong ability to analyze business processes, systems, data definitions, and data flows.
• Proven experience designing process and data improvements to drive efficiency and scalability.
• Solid understanding of enterprise systems and the impacts of system changes.
• Experience creating or executing project plans across complex initiatives.
• Strong problem-solving and troubleshooting skills, with appropriate escalation when needed.
• Excellent communication and stakeholder management skills, including presenting complex concepts to leaders.
• Ability to work independently and collaboratively, manage multiple priorities, and lead without direct authority.

What could set you apart:

• Degree emphasis in Computer Science or Management Information Systems (MIS).
• Experience mentoring or guiding less experienced analysts.
• Proficiency with Microsoft Office for system documentation, prototyping, and scenario modeling.
• Experience with BI and reporting tools (e.g., Tableau or similar platforms).
• Working knowledge of data warehouse concepts.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.