Business Systems Analyst II

Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

This job posting is anticipated to remain open for 30 days, from 26-Nov-2025. The posting may close early due to the volume of applicants.

In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.

You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.

Team Overview

The Associate Enablement portfolio is looking for an experienced Business Systems Analyst to join our Performance/DEI/Talent Acquisition Portfolio team. This role will contribute to a team that enables and owns Performance Management technology along with various systems and processes tied to Assisted Technologies for associates with disabilities. The position has a broad scope of responsibility and requires an understanding of one or more complex systems, vendor and stakeholder management skills, and the ability to make effective decisions that have substantial risk and/or legal, regulatory, or financial implications.

What You'll Do

• Liaison between technology team members and key stakeholders to maintain, enhance, or integrate firm systems and data by proactively identifying cross-divisional opportunities or serving on a formal project team in support of new systems and data.
• Supports multiple highly complex business processes and serves as a functional leader.
• Be the Voice of the Client: Provide a deep understanding of the end-user, client experience, and product capabilities to the product team when defining and delivering user value and firm outcomes.
• Create, maintain, and review business process models, data flows, prototypes, business requirements, use cases, and test cases.
• Refinement of Features and User Stories of moderate to high complexity through collaboration between product owner, product team, and business stakeholders
• Execute and present written and verbal business systems impact analysis resulting in the identification of new systems and data.
  
  

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum: $72700

Hiring Maximum: $119800

Skills/Requirements

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What You'll Need

• Bachelor's degree and/or equivalent experience.
• 2 years of experience designing and implementing functional systems and data in a structure process, including:
• Previous experience with Agile and/or Product Management concepts (such as user story writing, Agile events, and backlog refinement)
• Troubleshooting skills to investigate, resolve, and escalate problems
• Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.
  

What Could Set You Apart

• Previous experience with workflow management tools
• Previous experience with Performance Management technologies
• Previous experience with assisted technologies and directly working with end users to resolve issues.
  
  

Candidates who live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday.

Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.

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Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

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About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.