What are the responsibilities and job description for the State Student Systems Admin position at EduServe?
Job Purpose
As a State Student Systems Administrator, you will be responsible for supporting the state and school teams for all student system's needs. In addition, partner with vendors and the national systems team to maintain operational systems and staff/student access.
How You Will Impact Education
- Coordinates with all shareholders in supporting day to day operations of the educational systems for assigned state.
- Provides technical support and coordinates onboarding and training to state and school staff for all assigned systems.
- Manages student system helpdesk tickets for all shareholders in the assigned state and escalates tickets to the correct vendor and/or escalation team as needed.
- Trains and supports staff on change management, helpdesk and other procedures as needed.
- Directly supports each school for state reporting data submissions and partners with the PowerSchool SIS Administrator to ensure the student information system is configured correctly for full funding.
- Work with staff and various department team members on projects, data requests, data analysis, reporting, and custom reports as needed.
- Partners with end users and department managers to ensure data is available, reliable, consistent, accessible, and secure.
Required Qualifications and Skills
- Must have prior experience with PowerSchool and Clever.
- Learning management system and other educational applications experience a plus.
- Proficient in Microsoft Word and PowerPoint.
- Advanced Excel skills
Job Requirements
- Bachelor's degree in education, computer science or related area or equivalent experience.
- 3 years of experience managing a PowerSchool/PowerTeacher student information system and gradebook.
- Experience in reporting data submissions for State for various departments
- Highly detail-oriented with the ability to manage daily activities and short/long-term projects under pressure with accuracy and responsiveness
- Experience in working in an education setting or similar environment.
- Proficient in verbal and written English and strong interpersonal skills.
- Flexible work schedule, as needed to solve service issues.
- Ability to work under limited supervision following standardized practices and/or methods.
- May perform other duties assigned.
Work Environment
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:
- Usual office working conditions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- No physical exertion required.
- Travel within or outside of state.
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.
FLSA Overtime Category
Job is exempt from the overtime provisions of the Fair Labor Standards Act.