Business/Systems Analyst

At Educators Resource we equip teachers and parents with innovative tools designed to enhance the education of children. We aspire to create a world where learning is more accessible and fun, guided by our values of integrity, collaboration, innovation, and accountability.

Business/Systems Analyst

Educators Resource is seeking a detail-oriented, analytical, and technically proficient Business/Systems Analyst to join our Information Systems team. The ideal candidate will bridge the gap between business needs and technical solutions — working closely with stakeholders to analyze processes, define requirements, and support the design, development, and implementation of data-driven systems.

Location: Semmes

Employment Classification: Full-time; Exempt

Reports to: Information Systems Manager

Essential Functions of the Role

Duties and Responsibilities

• Collaborate with business users, developers, and management to gather and document business requirements.
• Analyze existing systems, processes, and workflows to identify opportunities for improvement and automation.
• Develop detailed functional and technical specifications for system enhancements and new projects.
• Assist in the design, testing, and implementation of database-driven solutions, integrations, and reports.
• Write and execute SQL queries to extract, transform, and validate data for analysis or troubleshooting.
• Support development efforts through scripting, light coding, and system testing (primarily in C# and/or Python).
• Work closely with IT and business teams to support data warehouse and reporting initiatives.
• Translate complex technical findings into clear, concise documentation and business-friendly communication.
• Participate in change management, testing, and deployment activities to ensure smooth transitions to production.

Core Competencies

Skills, Talents, Personal Attributes and Experience

• Bachelor’s degree in Information Systems, Computer Science, Business Analytics, or a related field (or equivalent experience).
• 3-5 years of relevant experience in business systems analysis, application support, or related IT roles.
• Working knowledge of SQL and relational database concepts (joins, stored procedures, data modeling).
• Some hands-on experience with C# and/or Python (for automation, scripting, or system integration).
• Familiarity with data warehousing concepts and ETL processes is a strong plus.
• Experience with process documentation, system design, and test plan creation.
• Proficiency in data analysis and troubleshooting system/data issues.
• Strong analytical and problem-solving skills with the ability to diagnose complex issues.
• Excellent verbal and written communication skills, with the ability to convey technical topics to non-technical audiences.
• Highly organized and detail-oriented, with the ability to manage multiple priorities.
• Proactive critical thinker who takes initiative and contributes to process improvement.
• Collaborative mindset with strong interpersonal and team skills.

Preferred Experience (Nice to Have)

• Exposure to Power BI, SSRS, or similar reporting tools.
• Understanding of API integrations and data exchange formats (JSON, XML, EDI).
• Familiarity with Agile or SDLC methodologies.

Physical Requirements

The physical demands described here represent those that are typically required to successfully perform the essential functions of this position.  Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

• Prolonged use of a computer, including typing and viewing a screen for extended periods.
• The ability to communicate effectively in person and over the phone with coworkers, vendors, and customers.
• Must be able to remain seated for extended durations.

Compensation and Benefits

We offer a comprehensive compensation package including competitive pay and full benefits.

Full Benefits Package Including: Health, Dental, Vision, Various Voluntary Life Policies, Accident Insurance, Critical Illness, *Basic Life Insurance, *Short Term Disability, Long Term Disability, EAP Services, 401K with company match, as well as PTO and various company paid holidays.

*Company paid benefit

About Educators Resource

We are the backbone of an education & office supply network whose supply chain encompasses the globe.  As a leader in our industry segment, we service customers across North America on behalf of companies and brands you see and interact with every day. We offer the broadest array of products in the market, with over 20,000 SKUs sourced from over 300 suppliers.  We work hard to ensure that our customers WIN daily, and we have some of the highest service levels in the industry.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.