Associate Director of Information Technology

We are recruiting for two Associate Directors to work full time, year round as part of our Information Technology department. The full salary range for these positions is $114,732.80-$139,588.80 per year.

The ideal candidate for each position will be a collaborative and service oriented technology leader who excels at building relationships and translating complex technical concepts for diverse audiences. They will lead teams, oversee critical technology services, and partner with school districts to develop innovative solutions that support teaching, learning, and operational success. The successful candidate will bring a combination of strategic leadership and technical expertise, with a strong understanding of enterprise technologies such as network infrastructure, and systems administration. Whether guiding teams through complex technical challenges, supporting infrastructure modernization, or helping districts optimize technology services, they will demonstrate a commitment to exceptional customer service and supporting schools and communities through technology. Experience serving public-sector organizations or educational institutions is preferred.

Associate Director of IT: Support

The Associate Director of Information Technology – Support will be responsible for and lead a team that is responsible for the daily operations of the ESD, ESD programs, and contracted districts' technology support. This is a working manager position that has knowledge and focuses on the education, desktop, infrastructure, and/or other technologies and support as needed by the ESD and its clients. Those operations are delivered with excellent customer service. The Associate Director will also partner with the Director to create innovative services to support districts and the greater ESD mission.

Minimum Qualifications:

1. Bachelor's Degree in Information Systems, Computer Science or similar field of study plus four years of related work experience. Equivalent combinations of related education, experience, certification, and training may also be considered.
2. Experience building and fostering partnerships including participation, facilitation, and negotiation of programs and services for technology users.
3. Experience in technology planning, deployment, and support in a public sector or non-profit environment.
4. Experience with Microsoft products and services, including: Windows, Windows Server, Office 365, Hyper-V, and related hardware and technology support services.
5. Experience with Google products and services, including Google Workspace for Education.
6. Experience creating new business opportunities, developing and promoting new products or services, and creating value-added services.

Associate Director of IT: Infrastructure

The Associate Director of Information Technology – Infrastructure will be responsible for the daily operations of the ESD and contracted districts' external wide area networks, internal local area networks, K-20, data center and private cloud operations, and the hardware to support those networks. Those operations are delivered with excellent customer service. This is a working manager position that requires deep understanding of network and server technologies to create innovative services to support districts and the greater ESD mission.

Minimum Qualifications:

1. Bachelor's Degree in Information Systems, Computer Science or similar field of study plus four years of related work experience. Equivalent combinations of related education, experience, certification, and training may also be considered.
2. Experience building and fostering partnerships including participation, facilitation, and negotiation of programs and services for technology users.
3. Experience in technology planning, deployment, and support.
4. Experience with TCP/IP, NAT, SIP, DNS, DHCP, Ping, Telnet, Trace Route, SSH, NFS, TFTP and protocol analyzers such as WireShark
5. Experience with complex network protocols such as VLANs and Q-in-Q (IEEE802.1ad).
6. Experience with network security protocols and hardening network devices.
7. Experience with current copper and fiber cabling and testing standards.
8. Experience with BGP and OSPF routing protocols, switches, and firewalls configuration and management.
9. Recent successful experience in the management of highly complex TCP/IP networks (networks that contain multiple routers, multiple routing protocols, and multiple media, including wireless).

For a complete list of job functions, qualifications and to apply, please visit the online job postings: https://www.schooljobs.com/careers/esd112?keywords=technology