Branch Service Staff I or II (North Valley)

Description

PAY GRADE: 21N, 22N

PAY RANGE: $19.22 - $36.45/hour

Department: Branch Service Staff

Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. EECU promotes a positive work environment while providing outstanding member service. EECU offers a competitive benefits package, including employer contribution to 401k.

Educational Employees Credit Union has positions open for those with previous financial experience who are willing to travel between branches as a Floater. Mileage reimbursement for travel beyond designated home branch.

• North Valley branches include: Fresno, Madera, Merced counties
• South Valley branches include: Fresno, Kings, and Tulare counties
  
  

Regular travel to Madera/Merced and regular or occasional travel to Fresno

Responsibilities Of The Position Include

• Work at any location, as needed
• Constant and direct dealing with Credit Union members and potential members
• The ability to rotate between all areas of a branch, as needed
• Support and promote a successful sales culture by identifying the needs of the membership and cross-selling the appropriate Credit Union products
• Accurately process transactions (loan payments, transfer of funds)
• Research and resolve member concerns
• Sufficiently and accurately record information
• Interview members to obtain information and explain available services to meet their financial needs
  
  

Requirements

Requirements of the position:

• Previous 2 years banking experience or equivalent
• A full understanding of the required regulations
• Strong computer skills
• Self-starter
• Excellent communication skills
• The desire to provide exceptional member service
• Thorough knowledge of negotiable instruments
• Must be able to work in different environments with different management styles
• Able to travel to all branch locations
• Dependable (arrive to work on time as scheduled)
• Loan experience desired
• Spanish speaking is a plus