What are the responsibilities and job description for the Financial Services Rep I or II (Full-time) position at Educational Employees Credit Union?
Description
PAY GRADE: 19N, 20N
PAY RANGE: $19.07 - $31.88
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
Clovis West Branch Hours: 8:30 am – 4:30 pm Monday through Friday No evenings or weekends!
Become a part of this exciting and dynamic branch that works to develop 30 Clovis Unified High School students into business professionals!
As an FSR I or II, you will have the opportunity to develop essential leadership skills while managing day-to-day operations at the branch, assisting both students and members with their financial needs. The ideal candidate for this position will have a positive attitude, great member service/sales skills and a desire to take a leadership role assisting students with their interactions.
This position will work closely with and help mentor students. As a role model, you will demonstrate unrivaled customer service, sales and dependability while assisting members with their financial needs.
Click HERE to learn more about the EECU Clovis West Branch.
Responsibilities Of The Position Include
Requirements of the position include:
PAY GRADE: 19N, 20N
PAY RANGE: $19.07 - $31.88
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
Clovis West Branch Hours: 8:30 am – 4:30 pm Monday through Friday No evenings or weekends!
Become a part of this exciting and dynamic branch that works to develop 30 Clovis Unified High School students into business professionals!
As an FSR I or II, you will have the opportunity to develop essential leadership skills while managing day-to-day operations at the branch, assisting both students and members with their financial needs. The ideal candidate for this position will have a positive attitude, great member service/sales skills and a desire to take a leadership role assisting students with their interactions.
This position will work closely with and help mentor students. As a role model, you will demonstrate unrivaled customer service, sales and dependability while assisting members with their financial needs.
Click HERE to learn more about the EECU Clovis West Branch.
Responsibilities Of The Position Include
- Mentor and support student FSRs in their day-to-day transactions
- Strong leadership and mentoring skills (or desire to develop them)
- Provide exceptional member service
- Assist with financial transactions and inquiries on platform
- Encourage leadership, teamwork, and professionalism among student staff
- Accurately process teller transactions (loan payments, transfer of funds, etc.)
- Thorough knowledge of negotiable instruments such as cash and checks
- Efficiently and accurately record information
- Research and resolve members’ concerns
- Cross-sell credit union products and services
- Efficiently utilize the software systems provided to perform member transactions
Requirements of the position include:
- Previous cash handling and/or customer service experience
- Desire to provide outstanding member service
- Ability to cross-sell
- Self-motivated
- Good communication skills
- Dependable (arrive to work on time as scheduled)
- Candidates for FSR II will have membership/vault or lending experience
- Spanish speaking is desired
Salary : $19 - $32