What are the responsibilities and job description for the Financial Services Rep I or II (full-time) position at Educational Employees Credit Union?
Description
PAY GRADE: 19N, 20N
PAY RANGE: $19.07 - $31.88/hour
DEPARTMENT: Branch Operations
Branch Hours: Monday – Friday, 8:30 AM – 4:30 PM No evenings or weekends!
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
About The Role
Join an exciting and dynamic team dedicated to developing the next generation of business professionals! Our Clovis West branch is seeking an FSR II or III to guide and support 30 high school students serving as Student Financial Service Representatives (FSRs) This unique opportunity is perfect for someone passionate about leadership, mentorship, and delivering outstanding member service. You'll play a vital role in modeling professional behavior, assisting both members and students with transactions, and fostering a collaborative and educational work environment.
Key Responsibilities
Mentor and support student FSRs in their day to day transactions
Strong leadership and mentoring skills (or desire to develop them)
Provide exceptional member service
Assist with financial transactions and members on platform with membership and loans
Encourage leadership, teamwork, and professionalism among student staff
Help maintain operational efficiency and a positive branch atmosphere
Why Join Us?
Play a key role in shaping future business professionals
Gain valuable leadership and mentoring experience
Learn more about us by visiting our page! https://www.myeecu.org/home/about-us/student-branch
Requirements
PAY GRADE: 19N, 20N
PAY RANGE: $19.07 - $31.88/hour
DEPARTMENT: Branch Operations
Branch Hours: Monday – Friday, 8:30 AM – 4:30 PM No evenings or weekends!
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
About The Role
Join an exciting and dynamic team dedicated to developing the next generation of business professionals! Our Clovis West branch is seeking an FSR II or III to guide and support 30 high school students serving as Student Financial Service Representatives (FSRs) This unique opportunity is perfect for someone passionate about leadership, mentorship, and delivering outstanding member service. You'll play a vital role in modeling professional behavior, assisting both members and students with transactions, and fostering a collaborative and educational work environment.
Key Responsibilities
Mentor and support student FSRs in their day to day transactions
Strong leadership and mentoring skills (or desire to develop them)
Provide exceptional member service
Assist with financial transactions and members on platform with membership and loans
Encourage leadership, teamwork, and professionalism among student staff
Help maintain operational efficiency and a positive branch atmosphere
Why Join Us?
Play a key role in shaping future business professionals
Gain valuable leadership and mentoring experience
Learn more about us by visiting our page! https://www.myeecu.org/home/about-us/student-branch
Requirements
- Previous cash handling and/or customer service experience
- Desire to provide outstanding member service
- Ability to cross-sell
- Self-motivated
- Good communication skills
- Dependable (arrive to work on time as scheduled)
- Candidates for FSR II will have membership/vault or lending experience
- Spanish speaking is desired
Salary : $19 - $32