What are the responsibilities and job description for the Team Lead position at Educational Data Systems, Inc.?
Job Description:
Salary: $56,000/year
Our efforts in Michigan have been consistently recognized!
Recent Awards:
Michigan Top Workplaces - 2015-2025
Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!)
Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!)
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
Essential Functions:
- Help to ensure that positive outcomes and program goals are met as required by contract
- Supervise activities and conduct performance evaluations for case management staff
- Model appropriate coaching and case management strategies
- Perform case reviews to ensure that required documentation is maintained, staff are adhering to program policies, and participants are complying with their participation requirements
- Review and approve participant requests for supportive services
- Assist with participant case management tasks as needed
- Document all participant contacts in case notes
- Act as liaison and maintain collaborative relationships with local Dept. of Health and Human Services (DHHS) partners
- Review Work Participation Rate (WPR) and other performance reports weekly and work with staff to address performance issues
- Maintain a thorough knowledge of PATH policies and procedures
- Coordinate participant transfers and other case changes with DHHS and other partners
- Other opportunities as available
Education and Experience Requirements:
- Experience working with FIP recipients/PATH participants and/or other workforce programs
- Excellent leadership and communication skills, both written and verbal
- Ability to maintain flexibility as needs of contract require
- Customer service experience preferred
- Proficient in Microsoft Office applications
- Bachelor’s degree in business, education, human services, or related area is preferred
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $56,000