Coffee Attendant / Food Service Worker

Job Purpose:
- The Food Service Worker at ECI Management Group is responsible for delivering exceptional service in a cafe setting, contributing to a positive dining experience for all customers. This role involves preparing and serving beverages, managing counter service, and maintaining a clean and welcoming environment.

Key Responsibilities:
- Prepare and serve a variety of coffee and tea beverages as a barista, ensuring high-quality standards and consistency.
- Provide efficient and friendly counter service, taking customer orders accurately and processing transactions swiftly.
- Assist in the preparation and presentation of food items, adhering to company recipes and quality standards.
- Maintain cleanliness and organization of the cafe area, including counters, equipment, and seating areas.
- Restock supplies and ingredients as needed, ensuring the cafe is well-prepared for service.
- Follow all health and safety regulations to ensure a safe environment for both customers and staff.
- Collaborate with team members to ensure smooth operations and a positive customer experience.
- Address customer inquiries and resolve any service issues promptly and professionally.

Required Education:
- High school diploma or equivalent.

Required Experience:
- Previous experience working as a barista or in a similar food service role.
- Experience in counter service operations within a café or restaurant setting.
- Familiarity with food safety and sanitation regulations.

Required Skills and Abilities:
- Strong customer service skills with the ability to engage positively with customers.
- Proficiency in operating coffee machines and preparing a variety of coffee beverages.
- Ability to handle cash transactions accurately and efficiently.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Capability to stand for extended periods and perform repetitive tasks.
- Flexibility to work various shifts, including weekends and holidays.