26/27 SY Site Operation Support Specialist, 0.5 FTE

REPORTS TO: Director of Site Operations

Position Summary

Education for Change is looking for an Operations Support Specialist who is responsible for the school site and coordination of office operations. The Operations Support Specialist provides administrative support to the Site Operations Manager, school administrators, school staff, families, and students. The Operations Support Specialist manages various school-based programming, reporting, and other responsibilities including but not limited to front desk support and the guest educator program.

Responsibilities:

Student Support Services support

• Manage SEIS and student records systems
• Manage student record requests, in coordination with Education Specialists
• Manage ongoing reporting, inc. attendance, student data, etc.
• Support school site purchasing, contracting, and vendor management 
• Manage materials inventory

HR support

• Support records request and compliance reporting 
• Guest Educator management, including request filling, coordination with home office staff, and response to concerns

Front Desk support

• Attend to front desk, manage calls, visitors, mail and deliveries
• Manage common areas and common equipment (e.g. copiers, meeting rooms)
• Support meetings and coordinate calendars as needed 
• Support school site purchasing and check depositing
• Coordinate services for maintenance, custodial, and security
• Prepare flyers/collateral for school events or announcements
• Other clerical services including but not limited to bookkeeping, preparation of timesheets, filing, requisition of supplies, etc. 

Perform other related duties as assigned

Required Qualifications:

• Minimum of two (2) years administrative assistant or related experience 
• Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint and Outlook) and Google Applications. 
• Bilingual (Spanish) a plus but not required.

Desired Qualifications:

• The OSS will demonstrate a high degree of professionalism, discretion, critical thinking and resourcefulness when executing on work assignments and projects. 
• Demonstrate strong customer service knowledge and skills, and the ability to develop those in others
• Track record of establishing effective relationships with business and technical staff.
• Excellent organization, time management and follow-up skills; high sense of urgency; demonstrated ability to successfully handle multiple projects concurrently; ability to work independently
• Ability to research complex problems and develop cost effective solutions
• Meticulous attention to detail
• Outstanding problem solving skills
• Effective oral and written communication skills with an ability to communicate with various constituencies and to work comfortably with a variety of staff at all levels within the organization
• Proactive, independent thinker, goal oriented
• Excellent team player 
• Experience or strong interest in K-12 public education

EFC Core Values

• Connected- We continually work to build trusting relationships among students, families, staff, and the Oakland community at large. We are an all-hands-on-deck network driven by empathy. We value our collective identity and the individual identities of our community members and scholars such that we have a sense of collective ownership and responsibility for each other and for our scholars.
• Inclusive- We proactively disrupt predictable patterns of opportunity, power, privilege, and performance. We create an inclusive environment where multiple perspectives are not only valued but sought, where people from all backgrounds feel seen and heard and can thrive, and where we all feel a deep sense of accountability to our mission.
• Interdependent- Our success at every level is dependent on our individual and collective sustainability. To that end, we are transparent, creative, and collaborative problem-solvers who seek to build trusting relationships. We are curious and are open to new ideas while also putting systems in place to ensure continuity so that our employees can stay, grow, thrive, and help make good on our promise to our students and families.
• Learners- We support each other to develop and grow so that we can leverage our collective power, intelligence, and passion on behalf of our students. We lean on home-grown leaders who are rooted in our community. Individuals feel known and are provided opportunities to maximize their potential in alignment with their passions and goals.

Title IX Notice of Nondiscrimination

EFC prohibits sex discrimination including sex-based harassment in any education program or activity that it operates. Individuals may report concerns or questions regarding sex discrimination or harassment to the Title IX Coordinator. The contact information for the Title IX Coordinator, EFC's Title IX notice of nondiscrimination, and additional information regarding your rights under Title IX are available on the EFC website at: Title IX Policy