Store Director - Global Flagship

Store Director - Global Flagship

We’re looking for an experienced Store Director to lead our new global flagship location in New York City.

This is not a traditional store leadership role. You will lead one of Edikted’s largest and most complex store environments, including a multi-layered team structure and diverse customer touchpoints under one roof. You’ll lead through a layered leadership team, balancing big-picture direction with real-time decision making on the floor. This role is expected to operate with the mindset of a multi-unit leader within a single flagship environment.

What You’ll Do

Own a Complex High-Volume Business

• Lead overall store sales and performance across a high-traffic, multi-faceted environment
• Set clear priorities and direction, ensuring alignment across different areas of the business
• Use data, trends, and in-store insights to drive decisions and continuously improve results
• Balance growth, customer experience, and operational efficiency at scale

Lead Across Multiple Teams & Experiences

• Direct and develop a team of Assistant Store Directors (ASDs), each owning key areas of the business
• Oversee multiple teams operating within the building, ensuring consistency in leadership and execution
• Build a deep bench of leaders who can step into increased responsibility as the business grows

Lead the Flagship Customer Experience

• Define what exceptional looks like across all customer touchpoints - from product discovery to service moments
• Ensure the store delivers a seamless, high energy experience at all times
• Lead from the floor, setting the tone for pace, energy, and service
• Continuously evolve and elevate the in-store experience to reflect the brand, culture, and customer expectations

Drive Operational Excellence

• Ensure strong execution across operations, inventory flow, and overall store readiness
• Maintain a high standard of visual presentation and environment, aligned with brand direction
• Protect the business through disciplined operational and loss prevention practices and awareness

Act as a Strategic Partner

• Partner closely with District leadership and cross-functional teams to drive priorities and initiatives
• Represent the store in high-visibility moments, including leadership visits and brand activations
• Provide strategic feedback and insight that continuously levels up performance

Who You Are

• A strong retail leader with 5 years of Store Manager, General Manager or Mult-Unit Manager experience, operating in high-volume, high-complexity retail environments
• Proven ability to effectively lead leaders and multiple teams simultaneously
• Strong business acumen with the ability to connect strategy to execution
• Comfortable navigating ambiguity and building structure where needed
• Highly present and hands-on, with strong sales floor instincts
• Energized by fast pace, people leadership, and building something that stands out
• Flexible and ready to work nights, weekends, and holidays
• Tech-savvy and confident using retail systems and tools

Reporting Structure

• Reports to: District Manager
• Direct Reports: Assistant Store Directors (ASDs)
• Indirect Reports: Multiple teams across the store (e.g., Store Leads, Sales Associates, etc.)

Why You’ll Love It Here

• Growth - We’re growing fast, and we want you to grow with us
• Team - Work with passionate, creative, and driven people
• Energy - No two days are the same. New drops, new trends, new opportunities, new initiatives
• Impact - This is the flagship. What you do here sets the tone everywhere
• Scope - Lead a more complex, multi-dimensional business than a traditional store

If you’re ready to lead with energy, inspire a team, and build something unforgettable - we want to hear from you.

Apply now and let’s make it happen!