What are the responsibilities and job description for the Digital Program Manager position at Edible Arrangements, LLC?
Digital Program Manager
Edible Brands was launched in 2022 to bring together powerful, purpose-led brands under one unified vision: to enrich everyday life through celebration, nourishment, and wellness. Today, Edible Brands powers three bold and growing concepts across 700 locations worldwide—each designed to spark joy, fuel wellness, and build lasting connections. Though diverse, our brands are bound by a shared purpose to celebrate life and health.
Our portfolio spans Edible Arrangements®, the iconic gifting brand; Rōti®, a Mediterranean-inspired fast-casual restaurant; edibles.com™, a trusted marketplace for low-dosage THC CBD & wellness products. Together, these brands are fueled by The Edible Way — a set of employee-driven values that keep us committed, collaborative, adaptable, results-driven, and always ready to celebrate.
The Big Picture
Edible Brands is seeking a highly organized, proactive, and digitally fluent Digital Program Manager to support the fast-paced execution of projects across our Digital Business Unit. This role will act as the operational right hand to the Chief Digital Officer — driving alignment, tracking progress, facilitating communication, and ensuring smooth execution across multiple teams and initiatives.
The ideal candidate is part Chief of Staff, part Project Manager, and part Executive Assistant — with exceptional organizational skills, digital savvy, and an ability to bring clarity and structure to a dynamic, multi-brand, multi-project environment.
Location: This position will be onsite at our Corporate Office in Sandy Springs, GA with opportunities to work remotely on Fridays.
What that looks like day to day:
- Act as the central coordination point for all initiatives across the Digital Business Unit at Edible Brands
- Support the Chief Digital Officer and digital leadership in planning, prioritization, and execution of key strategic projects.
- Prepare and facilitate Digital leadership meetings — including agendas, notes, action items, and progress tracking.
- Maintain a single source of truth for project status, risks, and dependencies across all Digital functions.
- Identify and help resolve executional bottlenecks; ensure alignment across Marketing, Product, Technology, and Operations.
- Draft and distribute clear, executive-ready communications and updates on Digital initiatives.
- Follow up with stakeholders to confirm completion of action items and maintain accountability.
- Enhance digital processes, workflows, and documentation to improve efficiency and scalability.
- Support the Chief Digital Officer and other key digital leaders with strategic planning, executive presentations, and business reviews.
- Manage system implementation partners and collaborate with third party’s stakeholders to deliver key initiatives
- Develop Program management KPIs and measure values for recommendations
- Collaborate with technology program and project managers and establish standard PMO process methodologies
What You Bring (Experience, Knowledge & Skills):
- 8 years of experience in digital transformation, account management, project management, or strategic coordination roles.
- Strong background in digital marketing, eCommerce, or agency operations; able to keep up with technical conversations.
- Excellent organization, time management, and prioritization skills.
- Exceptional written and verbal communication; able to synthesize complex discussions into clear actions.
- Experience managing multiple concurrent projects and stakeholders.
- Proficiency with tools like Monday.com, Jira, Smartsheet, or similar project management systems.
- Highly collaborative, diplomatic, and able to influence without authority.
- Proven ability to thrive in a fast-paced, high-growth digital environment.
How You Work (Key Attributes)
- Exceptionally organized and detail-driven, with a natural ability to bring clarity, structure, and follow-through to complex digital initiatives.
- Operationally minded, able to balance multiple projects, priorities, and stakeholders while maintaining momentum and accountability.
- Digitally fluent and tech-savvy, comfortable engaging with Product, UX, and Technology teams and understanding key digital concepts.
- Strong communicator and connector, skilled at capturing information, synthesizing it clearly, and ensuring alignment across cross-functional teams.
- Proactive and resourceful, anticipating needs, identifying roadblocks early, and driving resolution without waiting for direction.
- Calm under pressure, maintaining focus, organization, and professionalism in fast-paced, evolving digital environments.
- Collaborative partner, working seamlessly with senior leaders and peers to turn strategic priorities into actionable plans.
- Process builder, continuously improving systems, documentation, and workflows to increase team efficiency and scalability.
We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, veteran status, or being a member of the Reserves or National Guard.