What are the responsibilities and job description for the Field Service Technician - Greater Detroit/Southern Michigan position at Edge Technologies?
Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team.
Our work environment includes:
- Growth opportunities
- Wellness programs
- Training and support
Edge Technologies is seeking a Field Service Technician to work in the Detroit/Southern Michigan region.
Responsibilities:
- Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
- Receive a briefing from fellow Technical Support associates before the customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
- Tools and instruments provided
Qualifications:
- Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
- Ability to effectively communicate with the customer and professionally represent the company is a critical requirement
- Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
- Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
- Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
- Dental insurance
- 401(k) and 401(k) matching
- Vision insurance
- Life insurance
- Flexible spending account
- Employee assistance program
Schedule:
- Day shift
- Monday to Friday
- Overnight travel will be 50 - 75% depending on your base of operation
License/Certification:
- Driver's License (Required)