What are the responsibilities and job description for the Car Wash Team Member position at Edge Express Car Wash?
Join Our Team as a Team Member at EDGE Express Car Wash!
Are you a dynamic, people-focused leader with a passion for customer service management? Do you thrive in fast-paced environments and envision making a significant impact on a growing business? EDGE Express Car Wash invites you to seize the opportunity to shape our future as we expand across the eastern seaboard.
Job Title: Team Member
We believe in rewarding hard work and providing support to help you succeed, both personally and professionally.
Here's what we offer:
- $13.00 - $14.00 per hour.
- Bonus Opportunities: Earn bi-weekly commissions and employee of the month bonus opportunities!
- Flexible Scheduling: We are looking for a part-time closer that can work Friday - Sunday.
- Work Environment: Fun, team-oriented atmosphere where your contributions are valued
- Perks and Freebies: Enjoy free car washes and FREE mental health and financial services and access to low cost telehealth (less than $3 per paycheck) for all team members.
- Health benefits: Access to dental, vision, disability, accident, and life insurance, and MORE when working 20 hours per week.
- Medical Benefits: Access to medical insurance for full-time team member.
- Pet Insurance and Discounts: Get coverage and discounts for your fur-friends for as low as $11.75 per month!
- Retirement Savings: 401(k) with company match to help you plan for the future
- Paid Time Off: Start with two weeks of paid time off including vacation days and sick leave
- Career Growth: Opportunities for advancement and hands-on training to help you develop your skills
- 24/7 Support: Direct access to support for marketing, HR, and more for continuous guidance
The Position:
Our team members are directly responsible for all customer interactions and experiences. Team members must be able to provide the best customer service experience, no matter which station they are attending. Team members are responsible for attending the following stations:
Pay Station: Team members will greet all customers and assist them with their wash selection. Team members will also inform customers of any promotion or membership that is available.
Loading Station: Team members will guide all customers onto the conveyor track safely and quickly. Team members must inform the customer of the car wash instructions and program any required equipment retracts.
At the Parking Lot / Vacuum Station: Team members are responsible for cleaning and sweeping the grounds. Trash bins will be emptied regularly and carefully. Vacuum nozzles will be checked for proper operation and repaired promptly.
Daily routines:
- Cleaning the car wash facilities and grounds.
- Ensuring all customer’s cars are clean!
- Following Daily/Nightly checklists.
- Learning safety procedures.
Skillsets:
- Attention to detail.
- Good communication.
- Positive attitude.
- Quick learner.
Positions Available: Full-time or Part-time.
Working Days: Monday – Sunday (full-time team members must work some weekends).
Working Hours: 7:30 AM – 9:00 PM (shifts vary).
Physical Demands:
- Working outdoors, including the summer heat and the winter cold.
- Standing for long periods at one time. There's no chairs on the lot!
- Quickly assisting customers.
- Lifting, pushing or pulling 40lbs or more.
Requirements:
- Must enjoy working with people.
- Ability to work on the weekends.
- Ability to be friendly and polite.
- Pre-employment background check.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Pay Bands:
- $13.00/hr
- Criteria: No experience needed.
- $14.00/hr
- Criteria: 3 months in service/retail roles; ability to handle full-service tasks.
- $15.00/hr
- Criteria: 6 months car wash experience; works unsupervised in tunnel/lot/full-service.
- Hiring Tip: Only for full-service locations.
Salary : $13 - $14